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Although I love RC and have been on 5 cruises with them..... this one missed the mark in my opinion. Service was not as warm & friendly as other RC sailings, food lacked in quality, and the Entertainment Team & Activities team were not visible most of the time. Parties & events/activities started late consistently. The Red Party started late, the morning Zumba in the Promenade, The White Party in Solarium area, Silent Dance Party etc. Pizza was burnt for the most part and floor always wet from drink machine. No one from the events ever apologized for late starts up to 30 mins!! Cruise Directors team never started off dance parties and were basically never present except the first hour while we left Miami. Food at Windjammer was of poor quality & tasteless unlike the Oasis , Liberty, Independence & Majesty. Do not have high expectations if you decide to sail on this ship anytime soon. Unsupervised children were also out of control & RC did nothing to enforce rules in adult areas.

Huge Ship Huge Disappointment

Symphony of the Seas Cruise Review by realtorjm

6 people found this helpful
Trip Details
Although I love RC and have been on 5 cruises with them..... this one missed the mark in my opinion. Service was not as warm & friendly as other RC sailings, food lacked in quality, and the Entertainment Team & Activities team were not visible most of the time. Parties & events/activities started late consistently. The Red Party started late, the morning Zumba in the Promenade, The White Party in Solarium area, Silent Dance Party etc. Pizza was burnt for the most part and floor always wet from drink machine. No one from the events ever apologized for late starts up to 30 mins!! Cruise Directors team never started off dance parties and were basically never present except the first hour while we left Miami. Food at Windjammer was of poor quality & tasteless unlike the Oasis , Liberty, Independence & Majesty. Do not have high expectations if you decide to sail on this ship anytime soon. Unsupervised children were also out of control & RC did nothing to enforce rules in adult areas.
realtorjm’s Full Rating Summary
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