MSC Divina Review

4.0 / 5.0
1,919 reviews

Horrible cruise experience

Review for the Eastern Caribbean Cruise on MSC Divina
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BigPapaUSA
6-10 Cruises • Age 50s

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Additional details

Sail Date: Dec 2019
Cabin: Balcony Stateroom
Traveled with children

Where do I begin? Our family decided to do a Christmas and New Year cruise expecting a terrific experience. We all agreed on doing a back-to-back cruise and this one fit the bill for the dates we had available. Boy were we wrong. We left Miami and encountered rough seas. Not the ships fault but was stressful. Many people were quite sick. We arrived at Puerto Rico late and stood in the stairwells for 2 hours waiting to disembark. There was no communication from staff to explain the situation nor trying to direct the angry passengers. Puerto Rico was nice but was dark by the time we got off and did not get to enjoy much the city had to offer.

The next day the toilets stopped working. It was horrible and overflowing with human waste. Luckily that was short lived and fixed later that day.

We did an ATV excursion in St Marten and we were majorly disappointed. It involved driving an ATV through the streets going to the beach. Definitely nothing like we had envisioned. The staff had been seen smoking a rather large joint before starting their shift.

Cabin Review

Balcony Stateroom

Was ok. Our steward did an average job but not stellar. She always appeared tied and worn out. We ran out of toilet paper often and had to ask for beach towels several times.

5 Helpful Votes
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