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MSC Opera Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
336 Reviews

Terrible

MSC Opera Cruise Review by Gazzetta

8 people found this helpful
Trip Details
  • Sail Date: Dec 2019
  • Destination: the Eastern Mediterranean

The ship is very unorganized.

The food was the same every day.

Front desk clerk named Barbara Uchiyama was always scowling and treating guests without the least education and attention.

The tours were disorganized.

The guides hired by MSC knew almost nothing about the tours, reaching the height of not wanting to take us to the Mount of Olives in Israel because he preferred to take it to a store that certainly earns commission.

The drinks level was 0.50 cents more to force you to pay for a higher plan.

Suite members, who have a golden package, have no privileges on board or on board as mentioned at the time of purchase.

The only space reserved for member Aurea spent half of the trip closed for maintenance.

The cleanliness of the ship's toilets was deplorable

Excursion outings were tumultuous and always with guides who did not speak the languages ​​sold


Gazzetta's Full Rating Summary
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Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
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Cabin Review


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Gazzetta
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