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Marina Review

4.5 / 5.0
Editor Rating
713 reviews
37 Awards

How disappointing

Review for Marina to South America
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Vazco
10+ Cruises • Age 70s

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Sail Date: Dec 2019
Cabin:

We have cruised on different cruise lines and are Princess platinum members.

We are celebrating a special anniversary and based on the Oceania marketing decided to spend twice as much money as any other cruise line would charge to experience the “above and beyond” the Oceania offers. And in my mind the first thing would be exceptional service and attention from the cruise staff. So, here is what we experienced:

1. Disorganized boarding. Partially due to the necessity to rely on the locals. You have to be transported from the check in to the ship by a small bus. That bus has been waiting until it was bursting at the seams with passengers and carry on luggage until it took you to the ship. However, one would expect that there will be a cruise staff helping organize those bus transfers. There were none. You were on your own, all those who paid lots for suites and those who paid a lot less for insides. We were neither, but I am giving this as an example of the promise of pampering the guests.

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