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Disney Magic Review

4.5 / 5.0
Editor Rating
498 reviews
20 Awards

Thank God for Dumitru Cabut!

Review for Disney Magic to the Bahamas
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Camille Vezina
First Time Cruiser • Age 40s

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Additional details

Sail Date: Dec 2019
Cabin:
Traveled with children

Overall the cruise was great, a few improvements could be made, I'll get to that later.

Disney truly goes above and beyond with customer service! It was my granddaughter's first cruise and her first trip out of Canada without her mother (my daughter) due to severe food allergies. To put things in context, she's unable to have restaurant or take-out experiences back home for fear of cross-contamination and a trip to the ER.

This is where Dumitri comes in, who made the entire trip magical for us. He convinced me the first time we sat down for a meal that Disney does understand food allergies and takes them very seriously. Due to his diligence, attention to detail, and overall desire to make this an incredible experience, my 6 year old granddaughter was able to eat every meal without fear of becoming sick. She was so impressed that she's decided we should either move onto the ship or we should take Dumitru home with us! Thank you Dumitru; as a result of your dedication, this will be the first of many trips with the Disney brand.

Cabin Review

20 Helpful Votes

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