1. Home
  2. Cruise Reviews
  3. Nieuw Amsterdam
Just got off the Nieuw Amsterdam 7-day cruise (12/28 to 1/4) and we had a very nice time. Currently, the Nieuw Amsterdam is traveling on 1 of 2 azipod’s because 1 is inoperative. The ship cancelled a 7 day cruise two weeks ago but instead of fixing the problem, the crew sailed with the ship to the Bahamas and they certified it there to run on one azipod instead of two. Because of this, our port times were reduced by a few hours at each location but the ship is safe and sound, just a little slow. Some info we placed through the Navigator “feedback” section of the app: We had a blast! Nice crew and nice passengers from around the world. Christmas decorations were still up. They were nice but there were no Happy New Year decorations like last year on the Nieuw Statendam. Entertainment is lacking, close to non-existent Muhammad in the watch shop on Board is amazing as well as Jade in the Spa. Worst men's haircut ever in the spa. (Jade fortunately tried to fix it but was not the person who initially cut it). Love Jade. Food selections and quality are outstanding. Cruise Director and Activity Director not very visible and when they were seen they were not very engaging with any passengers. Gym is awesome Whirlpool in spa is amazing. 15-per day drink package is the way to go. Adult pool area always had young children present and staff were uncomfortable getting into a confrontation with the parents of the students. Most of the ship is an older crowd so you have the run of the ship - empty after 10pm. It would be nice (for planning purposes) to know in advance which nights were the formal nights. It would be nice (again for planning purposes) knowing there was going to be an Orange Party and HAL wanted guests to wear orange. A limited supply of HAL t-shirts were available in their shops on board. I have a ton of orange items at home that I could have brought with me but we only learned of the Orange Party after getting on the ship. Why couldn't they send an email to us with this information in advance? Most people did not wear orange so the entire experience was strange and awkward. Overall, pleased with HAL and I would sail with them again in the future.

A Good Cruise!

Nieuw Amsterdam Cruise Review by iamjosh

5 people found this helpful
Trip Details
  • Sail Date: December 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
Just got off the Nieuw Amsterdam 7-day cruise (12/28 to 1/4) and we had a very nice time. Currently, the Nieuw Amsterdam is traveling on 1 of 2 azipod’s because 1 is inoperative. The ship cancelled a 7 day cruise two weeks ago but instead of fixing the problem, the crew sailed with the ship to the Bahamas and they certified it there to run on one azipod instead of two. Because of this, our port times were reduced by a few hours at each location but the ship is safe and sound, just a little slow.

Some info we placed through the Navigator “feedback” section of the app:

We had a blast! Nice crew and nice passengers from around the world.

Christmas decorations were still up. They were nice but there were no Happy New Year decorations like last year on the Nieuw Statendam.

Entertainment is lacking, close to non-existent

Muhammad in the watch shop on Board is amazing as well as Jade in the Spa.

Worst men's haircut ever in the spa. (Jade fortunately tried to fix it but was not the person who initially cut it). Love Jade.

Food selections and quality are outstanding.

Cruise Director and Activity Director not very visible and when they were seen they were not very engaging with any passengers.

Gym is awesome

Whirlpool in spa is amazing.

15-per day drink package is the way to go.

Adult pool area always had young children present and staff were uncomfortable getting into a confrontation with the parents of the students.

Most of the ship is an older crowd so you have the run of the ship - empty after 10pm.

It would be nice (for planning purposes) to know in advance which nights were the formal nights.

It would be nice (again for planning purposes) knowing there was going to be an Orange Party and HAL wanted guests to wear orange. A limited supply of HAL t-shirts were available in their shops on board. I have a ton of orange items at home that I could have brought with me but we only learned of the Orange Party after getting on the ship. Why couldn't they send an email to us with this information in advance? Most people did not wear orange so the entire experience was strange and awkward.

Overall, pleased with HAL and I would sail with them again in the future.
iamjosh’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Holland America Nieuw Amsterdam price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.