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Worse cruise I have ever gone to. Terrible food. They promote 17 restaurants. These include nutella bars, ice cream, sports bar, and like three or four light meal/tapa places. One is only available to costa members and one only for those with families. You’re left with the assigned restaurant which serves terrible food, a pizza place, and a teppanyaki. The buffet basically serves italian food with very limited options. The restaurants and constantly closing and opening. At one point there was nothing open and we refused to eat at the buffet. We initiallu thought that maybe the real italian food was simply different to the italian food we are used to at our home town. However, the food in the different cities we visited was fantastic. The breakfast is basically an expanded continental breakfast. The ship is new and we were excited since cruises deteriorate with time. However, staff members were not trained. None of them could tell us where the different restaurants or different things were in the ship. The excursions are a ripoff. For a 5 hour excursion you’d spend 2 hours getting there and 2 hours getting back, with an hour to take quick pictures of the monument. You barely have enough time to eat. One of the excursions was at 2:30. By the time we arrived, it was already starting to get dark. The fitness room is too small for the amount of people. And they don’t even let you use the aerobic room which was for paid classes. However every single time I went to the gym, the aerobic room was completely empty while I was trying to find some space to use the dumbbells. If you’re still planning to go, make sure you check your credit card constantly. We were charged 200 dollars for no reason. Which came at no surprise since during our trip to the spa, about 3 other persons were there to complain about mystery charges to their credit cards. Other than that, the staff was nice and the rooms and cruise were very clean.

WORST CRUISE

Costa Smeralda Cruise Review by Cruisereview7

21 people found this helpful
Trip Details
  • Sail Date: December 2019
  • Destination: Mediterranean
  • Cabin Type: Premium Balcony Stateroom
Worse cruise I have ever gone to. Terrible food. They promote 17 restaurants. These include nutella bars, ice cream, sports bar, and like three or four light meal/tapa places. One is only available to costa members and one only for those with families. You’re left with the assigned restaurant which serves terrible food, a pizza place, and a teppanyaki. The buffet basically serves italian food with very limited options. The restaurants and constantly closing and opening. At one point there was nothing open and we refused to eat at the buffet. We initiallu thought that maybe the real italian food was simply different to the italian food we are used to at our home town. However, the food in the different cities we visited was fantastic. The breakfast is basically an expanded continental breakfast. The ship is new and we were excited since cruises deteriorate with time. However, staff members were not trained. None of them could tell us where the different restaurants or different things were in the ship. The excursions are a ripoff. For a 5 hour excursion you’d spend 2 hours getting there and 2 hours getting back, with an hour to take quick pictures of the monument. You barely have enough time to eat. One of the excursions was at 2:30. By the time we arrived, it was already starting to get dark. The fitness room is too small for the amount of people. And they don’t even let you use the aerobic room which was for paid classes. However every single time I went to the gym, the aerobic room was completely empty while I was trying to find some space to use the dumbbells. If you’re still planning to go, make sure you check your credit card constantly. We were charged 200 dollars for no reason. Which came at no surprise since during our trip to the spa, about 3 other persons were there to complain about mystery charges to their credit cards.

Other than that, the staff was nice and the rooms and cruise were very clean.
Cruisereview7’s Full Rating Summary
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