1. Home
  2. Cruise Reviews
  3. Emerald Princess
Desired a short cruise over the Christmas season. However we chose a large ship with a large passenger capacity and the ship was completely full. Tours were poorly organized. Tenders were not all in working order. Missed our tour of Panama City due to lack of maintenance of tenders and disorganization of moving people off ship to get to shore. Complete power failure on one occasion - very concerned about situation should a crisis occur. Poor quality evening entertainment. Buffet staff consistently looked very unhappy. The only positive thing I can say is thank goodness we were assigned a very competent, pleasant and good natured steward. Disembarkation was totally disorganized, had 10 minutes to make our flight. If I had not spoken to security and waited for our disembarkation scheduled time we definitely would have missed our flight. Previous cruises with Princess have been excellent but cannot say the same about this cruise.

Unsatisfied.

Emerald Princess Cruise Review by gimpy35

1 person found this helpful
Trip Details
Desired a short cruise over the Christmas season. However we chose a large ship with a large passenger capacity and the ship was completely full. Tours were poorly organized. Tenders were not all in working order. Missed our tour of Panama City due to lack of maintenance of tenders and disorganization of moving people off ship to get to shore. Complete power failure on one occasion - very concerned about situation should a crisis occur. Poor quality evening entertainment. Buffet staff consistently looked very unhappy. The only positive thing I can say is thank goodness we were assigned a very competent, pleasant and good natured steward. Disembarkation was totally disorganized, had 10 minutes to make our flight. If I had not spoken to security and waited for our disembarkation scheduled time we definitely would have missed our flight. Previous cruises with Princess have been excellent but cannot say the same about this cruise.
gimpy35’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Entertainment
Cabin
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Emerald Princess price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Oceanview
Cabin OC
Very well maintained by our steward, comfortable and adequate for our needs. Satisfied with the location.
Plaza Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews