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Emerald Princess Review

4.5 / 5.0
Editor Rating
1669 reviews
7 Awards

Unsatisfied.

Review for Emerald Princess to the Panama Canal & Central America
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gimpy35
2-5 Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Entertainment

Additional details

Sail Date: Dec 2019
Cabin: Oceanview

Desired a short cruise over the Christmas season. However we chose a large ship with a large passenger capacity and the ship was completely full. Tours were poorly organized. Tenders were not all in working order. Missed our tour of Panama City due to lack of maintenance of tenders and disorganization of moving people off ship to get to shore. Complete power failure on one occasion - very concerned about situation should a crisis occur. Poor quality evening entertainment. Buffet staff consistently looked very unhappy. The only positive thing I can say is thank goodness we were assigned a very competent, pleasant and good natured steward. Disembarkation was totally disorganized, had 10 minutes to make our flight. If I had not spoken to security and waited for our disembarkation scheduled time we definitely would have missed our flight. Previous cruises with Princess have been excellent but cannot say the same about this cruise.

Cabin Review

Oceanview

Very well maintained by our steward, comfortable and adequate for our needs. Satisfied with the location.

Port Reviews

Fuerte Amador (Balboa)

Due to poorly organized tender transfer to shore missed tour.

San Juan del Sur

Spent most of tour riding on bus, however guide was excellent.

Huatulco

Enjoyed this tour, guide was excellent.

Puerto Vallarta

Had an excellent morning and early afternoon on our own.

1 Helpful Vote

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