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Emerald Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,737 Reviews

Unsatisfied.

Emerald Princess Cruise Review by gimpy35

1 people found this helpful
Trip Details
  • Sail Date: Dec 2019
  • Destination: the Panama Canal & Central America
  • Cabin Type: Oceanview

Desired a short cruise over the Christmas season. However we chose a large ship with a large passenger capacity and the ship was completely full. Tours were poorly organized. Tenders were not all in working order. Missed our tour of Panama City due to lack of maintenance of tenders and disorganization of moving people off ship to get to shore. Complete power failure on one occasion - very concerned about situation should a crisis occur. Poor quality evening entertainment. Buffet staff consistently looked very unhappy. The only positive thing I can say is thank goodness we were assigned a very competent, pleasant and good natured steward. Disembarkation was totally disorganized, had 10 minutes to make our flight. If I had not spoken to security and waited for our disembarkation scheduled time we definitely would have missed our flight. Previous cruises with Princess have been excellent but cannot say the same about this cruise.


gimpy35's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Entertainment
Shore Excursions
Service
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Cabin Review

Oceanview

Very well maintained by our steward, comfortable and adequate for our needs. Satisfied with the location.


Port & Shore Excursion Reviews

Horse Carriage Tour

Enjoyable.

View All 46 Horse Carriage Tour Reviews
Fuerte Amador (Balboa)

Due to poorly organized tender transfer to shore missed tour.

Coffee Plantation

Chocolate factory portion of tour completely deleted.

View All 38 Coffee Plantation Reviews
San Juan del Sur

Spent most of tour riding on bus, however guide was excellent.

Puerto Vallarta

Had an excellent morning and early afternoon on our own.


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gimpy35
1 Reviews Written
1 Helpful Votes
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