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Norwegian Star Review

4.0 / 5.0
Editor Rating
2471 reviews
3 Awards

Disappointing

Review for Norwegian Star to South America
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Psomohano
First Time Cruiser • Age 40s

Rating by category

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Additional details

Sail Date: Dec 2019
Cabin: Balcony
Balcony room. TV
Balcony room. Two beds.
Balcony room. Fridge with paid sodas, water and wine.
Balcony room. Toilet
Balcony room. Bathroom
Balcony room. Bathroom
Balcony room. King-size bed

ITINERARY:

We chose the tour because of the route: Chile to Argentina through the Chilean Fjords, glaciers, Cape Horn, the Argentinian Patagonia, etc. The cost is quite high and we also decided to get a balcony cabin to take advantage of the nice landscapes the itinerary promised. Unfortunately we did not get to visit two items on the agenda. We were told the waves were too high on Cape Horn so it was skipped. Shame, because the weather had been great all the previous days.

The most disappointing issue is that we were stuck at the Falkland Islands for 9 hours because there was a technical problem with the ship! So the visit Puerto Madryn, Argentina was cancelled.

Cabin Review

Balcony

The cabin was ok in size and was clean.

The sliding doors for the toilet and shower were broken and never fixed. Light on the closet was not working not fixed either.

The worst part was that the heating was broken. We did not realize until the weather started to get colder as we travelled towards the South. We asked for it to be fixed as we both got sick from the cold nights. We were told it was fixed during a shore excursion but it wasn't. We had to report it again, wait inside the freezing cabin for the technician to come fix it, wait for it to be fixed and then make sure It was working. It was very frustrating to have to spend sever days in bed with a bad cold because we got sick because of NCL's double negligence.

Port Reviews

Puerto Montt

Good tour including petrohue falls national park, Puerto varas, frutillar and puerto Ays. Very good guides.

Stanley

3 hour birdwatching tour. Many Flora and fauna species

Ushuaia (Tierra del Fuego)

Many sea lions to see. The national park is breathtaking.

Montevideo

Good tour mainly on the bus. 3-4 stops to take pictures only.

Punta Arenas

City tour on a bus with 3-4 stops to take pictures.

Buenos Aires

Excellent show at La Ventana

8 Helpful Votes
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