There is significant room for improvement in several areas, when compared to my past cruises on NCL’s Gateway and Dawn, and other cruise lines as well. On this particular Epic Cruise we were a 4-member family traveling in two separate interior cabins. Not our choice, but budget only allowed for that, as the cost of the cabins were very high compared to other cruises we’ve taken out of SJU and MIA.
Here is my honest feedback on this cruise:
The Cruise director and team are under par in terms of keeping a festive and energetic environment constant, compared to other NCL cruises we’ve taken before. He should get in shape and spend a week sailing with Paquito at the NCL Gateway...
Smaller than others in the industry, but ok for 2. Bath design is well under par, including the miniature sink placement.
Price to value... under average.
Port facilities and access road to it are a disaster.
Almost two hours traffic jam to access pier, taxis overwhelmingly monopolize access road, and no traffic control/ authorities managing the problem. This is a weekly issue at that port, not an isolated event
Good value for paid price
Excellent port facilities
Good port facilities and views
Spectacular views and photo ops. Lines are short but well built and maintained. Guides are friendly and knowledgeable ( safety-driven)