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Explorer Dream Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
63 Reviews

Not to expectations

Explorer Dream Cruise Review by wturnbu

4 people found this helpful
Trip Details
  • Sail Date: Dec 2019
  • Destination: Australia & New Zealand

1. Entertainment and Activities:

Excellent evening shows of high standards. Amazing staging and costumes. Plenty of daytime activities to suit all tastes. Needs a quiet area to relax away from other activities - the designated Palm Court lounge was always busy. Note singer Wesley claimed he was an ex Commodore not from the Stylistics as noted in other reviews.

2. Dining.

Disappointing. Only two western food outlets ( restaurant and pizzeria). Meals lacking vegetables and very small portions served on oversized plates. Western food cooking techniques need improvement. All other restaurants Asian and at additional cost. The Lido deck buffet selection was poor, more Asian based, although free.

Free fruit drinks were powder-based. Fresh fruit drinks, carbonated drinks, and alcohol incurred an additional charge of 18% plus GST of 15%. This is on top of an inclusive gratuities charge paid with your fare. Who's profiting?

3. Service.

Excellent most of the time. A few exceptions include some alcohol and food service.

4. Cabin.

Clean and tidy although dated. The steward could not have been more helpful.

5. Ports.

The time allowed in ports was extremely limited. Visits starting at very early mornings (amenities not open) and leaving early afternoon. Not acceptable.

6. Overall.

Embarkation and disembarkation smooth. This company needs to up its game for Western customers or other cruise lines will benefit.


wturnbu's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Asked for a double bed and provided with singles. Cabin steward rectified booked request.

Cabin steward an excellent hard worker.


Port & Shore Excursion Reviews


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wturnbu
1 Reviews Written
4 Helpful Votes
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