We were on the November 30, 2019 Breakaway Sail. As you will see from our cruise history, we are Platinum Plus and have sailed many times including several sails in a suite/the Haven. Most of our sails have been reviewed on here.

This sail was also a Haven sail. As such, the majority of the review focuses on the Haven.

We had several issues this cruise most of which were resolved on board, although the biggest issue we had was with the Butler initially assigned to our room. This issue was only resolved on the 4th day after the Housekeeping Manager, got involved. We were able to speak with him after running into him at the Haven Restaurant one morning. The specific issues were: Read more