Regal Princess Review

4.0 / 5.0
1,790 reviews

Princess Regal Disappoints - Super High Pressure Selling & FlimFlamming From Spa

Review for the Caribbean Cruise on Regal Princess
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bk430
6-10 Cruises • Age 60s

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Additional details

Sail Date: Dec 2019
Cabin: Premium Suite with Balcony
Traveled with children

Super High Pressure Selling from the Spa! Was dupped in an 'appointment' - was told it was a Consultation! I said I wanted to discuss it with my husband, and was given a time to come back the next day to let them know what I had decided. I got seasick the next day, called to cancel my 'consultation' and was told I was not allowed to cancel because it was an Appointment?!?; THEN Spa called me 30 minutes later to high pressure sell me an Acupuncture treatment! The lady Assured me it would fix my seasickness?!? I said no & person got upset with me.

We had 10 treatments and they wanted more! We were also not given the 10/20/30% discount -if you purchase 1 treatment you get 10% off, 2 and you get 20% and 3 and you get 30% discount.

Plus we purchased access to the Enclave (Thermal Spa) - but because the Enclave was too small for the size of the boat, and the fact that we did not want to have to deal with the high pressure selling, we never used this Enclave; I asked if we could receive a refund, but of course was told No.

Cabin Review

Premium Suite with Balcony

Suite Bedroom area was spacious and bathroom area was beautiful (best part of the cabin).

Living room area was cramped.

Balcony was narrow versus wide, and seats 4 tightly.

Would have preferred to have had more room in the Living Room area versus the bedroom area.

5 Helpful Votes
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