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Explorer Dream Review

3.5 / 5.0
Editor Rating
63 reviews
1 Award

Very Enjoyable - Drinks Service Needs Attention

Review for Explorer Dream to the South Pacific
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First Time Cruiser • Age 50s

Rating by category

Public Rooms

Additional details

Sail Date: Dec 2019

Had a great time on this cruise. Ship facilities and balcony room were great. Food and shows really good. Staff polite and efficient in the main. They were helpful and friendly in the main. Seemed plenty of room and very rare not to be able to get a seat. Boarding/Disembarking very efficient. Very fast ship doing 24 knots at times. Crew all seemed newish, but did well overall. Just drinks service was very bad. Went to the band/bar area Palm Court several times 4-5 times waited 20 minutes for staff to take drinks order. Often 8 people behind bar and 1 drinks order person with tablet who loved hanging around the bar chatting to workmates. Not good enough to sell drinks packages then make it difficult to order. Seemed to be no leadership to reallocate staff to drinks order duties. This is an area that badly needs improvement and leadership.

Cabin Review

Very good indeed, plenty of space and large bathroom.

27 Helpful Votes
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