1. Home
  2. Cruise Reviews
  3. Ovation of the Seas
Cruise from Sydney to New Zealand on the 4th Dec 2019. Food was terrible, bulky food with no love or effort. Bought a drink package but coffee shop close by 11am, ???? on a cruise ship and you pay US$35 a night for the soft drink package. After the volcano eruption incident, we were stuck in Tauranga for 2 extra days without much information. Not much effort in softening the sad situation with coffee shop close at the same time again. They even cancelled the highlight of the tour, they cancelled the trip to sounds and compensate one days of the cruise for the two days we lost, go figure on the math. They even accuse us being not human for not showing any sympathy on the people involve in the volcano incident. What a blow and insult, we were as badly affected as everyone but the cruise team did not provide any support; physiology, emotional or any at all. Food department was the worst I had experience, by the third days I could identify and memories they food location.....no changes for the whole 12 days. Occasionally, they will open a noddle sections but only two stations with the other two stations close and the queue on these stations was shocking. You would thought that they will open more stations in the next cycles....what a disappointment, same old story. My advise is DO NOT TRAVEL WITH OVATION OFTHE SEAS......total waste of my time. Use your leave with someone else...

Worst cruise ever, large ship without atmosphere and attention. Same bad food...

Ovation of the Seas Cruise Review by Kimceng23

8 people found this helpful
Trip Details
Cruise from Sydney to New Zealand on the 4th Dec 2019. Food was terrible, bulky food with no love or effort. Bought a drink package but coffee shop close by 11am, ???? on a cruise ship and you pay US$35 a night for the soft drink package.

After the volcano eruption incident, we were stuck in Tauranga for 2 extra days without much information. Not much effort in softening the sad situation with coffee shop close at the same time again. They even cancelled the highlight of the tour, they cancelled the trip to sounds and compensate one days of the cruise for the two days we lost, go figure on the math. They even accuse us being not human for not showing any sympathy on the people involve in the volcano incident. What a blow and insult, we were as badly affected as everyone but the cruise team did not provide any support; physiology, emotional or any at all.

Food department was the worst I had experience, by the third days I could identify and memories they food location.....no changes for the whole 12 days. Occasionally, they will open a noddle sections but only two stations with the other two stations close and the queue on these stations was shocking. You would thought that they will open more stations in the next cycles....what a disappointment, same old story.

My advise is DO NOT TRAVEL WITH OVATION OFTHE SEAS......total waste of my time. Use your leave with someone else...
Kimceng23’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Ovation of the Seas price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Ocean View Balcony
Cabin 6D
Excellent cabin maintenance by the crew members
Deck 13 Inside Cabins, Balcony Cabins, Suite Cabins