We took this cruise because it offered the opportunity to see the Northern Lights which we did on several occasions. Without seeing the lights, my rating would have been lower. The ship through its announcement system (press the information button on your room phone when you want to hear the announcements) lets you know when the lights appear regardless of the time.
Our cruise left a day late because of bad weather so the ship did not arrive in port until the day after we were scheduled to depart. As is only fair, the ship did put us up at a hotel and provide dinner and breakfast. Other than that, there was no additional compensation. Would have been classy to give each guest a small on board credit or even a free drink once on board.
The ship is going in for a much needed refurbishment in January as while it has some amazing Art Deco details, the cabins and public areas are pretty tired. Hallway carpets are threadbare in places and the cabin carpets are very dirty. In the 10 nights we were on board the ship, our room was never vacuumed, The room itself was functional, we had an Arctic Superior cabin, but we definitely did not want to spend a great deal of time in it. There was a refrigerator and safe in the room which was handy. Glad we are not large people as we don’t know how someone of size would fit in the shower.