Norwegian Joy Review

4.0 / 5.0
506 reviews

Good Variety - Poor Service

Review for the Mexican Riviera Cruise on Norwegian Joy
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Dustyplus1
2-5 Cruises • Age 40s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Dec 2019
Cabin: Concierge Family Villa Suite with Balcony
Traveled with children

The options were endless... perhaps too many options because the staff always seemed rushed unable to provide personalization or personality.

FOOD: The food itself was good, excellent steaks!

POOLS & HOT TUBS: If you want pools & hot tubs.... this is NOT the ship for you. Only 2 VERY small pools one for adults and one for kids. Kids area hot tubs only 6 at a time, and the water is not hot. Same for the adult hot tubs (although can fit 35) it is not hot.

Cabin Review

Concierge Family Villa Suite with Balcony

The cabin and service here were GREAT! Spacious and the attendant was amazing!

Port Reviews

Cabo San Lucas

Cabo was great... walk to the Office for lunch and play in the water while you wait

Puerto Vallarta

Old town was lovely. This was my favorite port

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