• Write a Review
  • Boards
  • Log In
Crystal Serenity Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
286 Reviews

First Class all the way

Crystal Serenity Cruise Review by chefmur

25 people found this helpful
Trip Details
  • Sail Date: Dec 2019
  • Destination: the Caribbean

This was my 60th birthday celebration so we decided to go higher end. We have sailed with Disney with our kids and lately on the newer HAL pinnacle ships. We were overall thrilled with the cruise and are now spoiled. We booked a verandah cabin and were fortunate to be upgraded to a Seabreeze Penthouse with butler. I think the word penthouse was a little over exaggerated although very nice it was basically a larger verandah cabin with nice seating area and larger bathroom not a whole lot bigger than our verandah cabin on HAL Konningsdam earlier this year. The butler was awesome and was unobtrusive however there if you needed him keeping our cabin stocked up on wine, beer, soft drinks, water and snacks. every afternoon around 4pm he brought a selection of cheese, fruit , shrimp cocktail etc.

Service on the ship was outstanding and the staff seem genuinely friendly and warm. Not having to sign for drinks, specialty coffees and specialty dining was great. As soon as you sat down in bar or Restaurant they were all over you with a welcome smile. I oversee a high end country club so I feel I am more picky than the average guest and I could find no faults.

The food was super impressive even the basic dining room Waterside was outstanding. On HAL only the specialty restaurants were excellent the basic dining room was not that good.

Prego , Umi Umi were fantastic, Silk was very good we did not try the Brazilian steakhouse.

Pastries and Cappuccino were a welcome mid morning and afternoon pleasure in the Bistro.

My wife and I are in our late 50's and were amongst the younger crowd , most guests seemed in their 70's however this did not bother us. Not nearly as much wheelchairs and scooters as on HAL.

Entertainment for a smaller ship was excellent and exceeded our expectations, the Broadway themed cruise had a broad variety of shows which we enjoyed. The Stardust Dinner show was fantastic 50's style dinner and dancing with band, singers and dancers.

Although we payed more for this cruise by the time you pay gratuities, specialty dining, pressing, internet, drinks and specialty coffees it was not a whole lot more than our recent HAL cruise and far superior. We also enjoy the casino and on this ship not was no smoking unlike the HAL ships which we hated.

Overall we loved this cruise and will definitely cruise with Crystal again.


chefmur's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review


Port & Shore Excursion Reviews


Previous ReviewNext Review
chefmur
1 Reviews Written
25 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Crystal Serenity Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.