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Explorer Dream Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
63 Reviews

Disappointing crowd to be cruising with!

Explorer Dream Cruise Review by djitek

3 people found this helpful
Trip Details
  • Sail Date: Dec 2019
  • Destination: Australia & New Zealand

There is nothing luxurious about the Dream Explorer. Despite the millions advertised spent in renovations, most guests will not feel it because a good bulk of the renovations went into the palace suites that 95% of the passengers will not be able to see or experience. Regular rooms remain old, outdated, small, and oftentimes dirty. The casino, VIP palace decks, expensive non-inclusive restaurants, and smoking areas occupy way too much valuable space on the ship that the majority will not be able to use.

The rooms are old, average cruise ship sized, and dirty. The bed was small but comfy, the bathroom is tiny and really old will be a problem to get into if you are overweight. I am 180cm, 72kgs (Tall and slender) and the bathroom was way too tiny for me to get in and out. Pillows were absolutely filthy with years of stains if you, unfortunately, have to take a look under the pillowcase. Walls and ceilings squeak at night when the ship sways back and forth. The sink and shower have trouble draining, the bathroom cups don’t get changed the entire week. The shower and bathroom have mold, the hallways smell, the balcony is small with a tiny rusty stool looking table that can only fit an ashtray. Walls are thin and you can hear outside the halls. At times, the rooms smelled inside from other passengers who were smoking from the balcony. Overall, very poor, dirty, and outdated rooms. Couldn’t wait to get off the ship!

The food from the 3 inclusive restaurants will get tiring quickly despite daily rotations. The food is very average at best with some days below average and quite disappointing. Afternoon “all day” snacks are very cheapo, consisting mainly of French fries and one other Coscto-type fried frozen food. Drinks outside of coffee, tea, water, and the apple juice machine are not included. It seems like the staff is constantly trying to sell you something everywhere you turn whether it’s drink packages, discounted watches, perfume, tickets to paid shows, overpriced “duty-free” liquor which you can’t even open on the ship, and of course day trip excursions. This can be tiring to see.

The worst part of the cruise is no doubt the other passengers. Consisting of 1400 guests primarily from Mainland China, Australia, India, and Southeast Asia, these are some of the loudest, poorly mannered, and rude people to be stuck on a boat with. Many are inconsiderate, greedy, wasteful and don’t know how to follow directions. The safety drill on the first day was a clear sign that the ship would be unable to handle an emergency as many of the passengers during the safety drill could care less and didn’t know how to follow directions. Meanwhile, the staff has a hard time enforcing any rules from dress code to safety. Also note, there are several smoking areas onboard which can be bothersome to non-smoking guests.

The staff is very young, energetic, and pleasant to be around. There’s about 1000 staff primary from Southeast Asia. They may be a bit inexperienced at times, but extremely attentive and overall looked happy to serve. Entertainers from singers, dancers, and other performers came from all around the world. It was truly an international cast at a high caliber of talent. This was probably the highlight of the trip. The cruise director did a fantastic job.

The new Sydney to Auckland route has stops at Wellington, Dunedin, Gisborne, and Auckland. Pretty much all these port stops were very unexciting for those who have already traveled the world. It’s definitely more of a convenience cruise for those who already live in Australia and can easily board the ship. Gisborne has almost no tourist attractions at all besides a few statues on the beach. The small run downed town is very quiet and not very catered to tourists. The wine in the city's "wine center" is horrible. Dunedine has limited sites and it's claim to fame is having the worlds “second” steepest residential street and an old railway station. Wellington is of course the capital and a pretty normal city with nice views from the the top of the cable car ride. The best part of the cruise was passing by Milford Sound early in the morning. However, it is not a port stop.

Where the boat shines is high-quality entertainment. There’s a different show every day and a wide variety of music choices that will keep you entertained. Shows consists of magic, and several original productions that consists of acrobats and dancing. They’re all very good. There's a very talented couple called Twice As Nice with the husband, Westley Stevens claiming to be a former member of The Stylistics. He supposedly also worked with Lionel Richie and many stars to write several hit songs including Sister's Sledge's "We are family" etc. However, once you go home and google him, there is absolutely nothing on the internet that proves that Westley Stevens was an original member of The Stylistics. There's even quite a few internet posts claiming he is a fraud, yet Genting Cruise lines continues to heavily promote him as a former member of the Stylistics etc.

Overall, I will never go on another Genting cruise. It is basically a mass-market cruise that fails to break into the luxury market. Given the many choices in luxury cruises, there are far better with higher standards.


djitek's Full Rating Summary
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Cabin Review

The rooms are old, average cruise ship sized, and dirty. The bed was small but comfy, the bathroom is tiny and really old will be a problem to get into if you are overweight. I am 180cm, 72kgs (Tall and slender) and the bathroom was way too tiny for me to get in and out. Pillows were absolutely filthy with years of stains if you, unfortunately, have to take a look under the pillowcase. Walls and ceilings squeak at night when the ship sways back and forth. The sink and shower have trouble draining, the bathroom cups don’t get changed the entire week. The shower and bathroom have mold, the hallways smell, the balcony is small with a tiny rusty stool looking table that can only fit an ashtray. Walls are thin and you can hear outside the halls. At times, the rooms smelled inside from other passengers who were smoking from the balcony. Overall, very poor, dirty, and outdated rooms. Couldn’t wait to get off the ship!


Port & Shore Excursion Reviews


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djitek
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