• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Norwegian Epic Review

4.5 / 5.0
Editor Rating
4218 reviews
4 Awards

Great Itinerary, Disappointing ship.

Review for Norwegian Epic to Transatlantic
User Avatar
10+ Cruises • Age 60s

Rating by category

Value for Money

Additional details

Sail Date: Nov 2019
Cabin: Balcony

Chose this cruise for the Itinerary, price and perks. Have enjoyed NCL in the past (platinum member) but this cruise was different. The embarkation was a disaster, 21/2 to 3 hours in line, with no communication as to what was going on! And lack of communication was evident at other times during the cruise. The crew was hit and miss on friendliness, and we unfortunately had an outright unfriendly room steward, which is a 1st. The balcony room had plenty of storage but did not like the small sink out in the bedroom area. We found the specialty restaurants good, but the regular dining just Ok. And finally disembarkation was another disaster with long delays and lines.I prefer to do only positive reviews but this was a disappointment.

I think NCL needs to look at how they operate. Communication on what is happening was lacking on this cruise and should be improved.

Cabin Review


5 Helpful Votes
previous reviewnext review

Find a Norwegian Epic Cruise from $399

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.