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We were a group of friends from Taiwan, and it was our first time cruising on MSC. We want to extend our appreciation to a few onboard staff that had put in extra effort in making our stay an enjoyable and unforgettable experience. Our cabin attendant Samma greeted us whenever we met in the corridor, and he always asked if everything was fine with us. He also checked on our cabins a few times a day to ensure our cabins were tidy and spotlessly clean. We exchanged small talks and got to know that Samma was working on a cruise for 7 years, and he is still enjoying his job and meeting new people around the world. We dined at the Purple Crab Restaurant almost every evening and sat at table 331. Whenever we entered the same group of waiters (Robert, Melvin, etc.) always welcome us with a big smile. They never rush us and were very patient when taking our orders. Especially, Deborah, she was extremely attentive and always knew what we need without being asked. Thank you again to those I've mentioned, and we wouldn't forget your excellent hospitality!

Excellent Service

MSC Grandiosa Cruise Review by Lyndayip

4 people found this helpful
Trip Details
We were a group of friends from Taiwan, and it was our first time cruising on MSC. We want to extend our appreciation to a few onboard staff that had put in extra effort in making our stay an enjoyable and unforgettable experience.

Our cabin attendant Samma greeted us whenever we met in the corridor, and he always asked if everything was fine with us. He also checked on our cabins a few times a day to ensure our cabins were tidy and spotlessly clean. We exchanged small talks and got to know that Samma was working on a cruise for 7 years, and he is still enjoying his job and meeting new people around the world.

We dined at the Purple Crab Restaurant almost every evening and sat at table 331. Whenever we entered the same group of waiters (Robert, Melvin, etc.) always welcome us with a big smile. They never rush us and were very patient when taking our orders. Especially, Deborah, she was extremely attentive and always knew what we need without being asked.

Thank you again to those I've mentioned, and we wouldn't forget your excellent hospitality!
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Cabin Review

Cabin
We stayed in cabin numbers 10366, 10370 and 10372. All the cabins were spacious and cozy with a sofa for 2 to relax on. We loved the balcony where we were able to enjoy great views without going to the deck outside. Although "ZOE" - the "Virtual Personal Cruise Assistant" was not always working, it didn't stop us from playing the music we loved from our iPhone while looking at the beautiful scene from our balcony.
  MSC Grandiosa Deck Plans