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Empress of the Seas Cruise Review
3.0 / 5.0
Cruise Critic Editor Rating
1,390 Reviews

Tired ship but great entertainment

Empress of the Seas Cruise Review by IT_mom

1 people found this helpful
Trip Details
  • Sail Date: Dec 2019
  • Destination: the Western Caribbean
  • Cabin Type: Junior Suite with Balcony

Let me start by saying this ship was supposed to go to Cuba but now that port is closed to ships from the US. I'm hoping that if Cuba reopens RCI will give this ship the facelift it deserves. At this point the ship really damages the Royal Caribbean brand.

We choose this sailing because it was convenient embarkation around some business meetings. We knew it was a small ship but did not expect the poor condition, low quality accommodations and poor quality and inadequate food choices.

The dining room was very pretty and had a nice piano player during dinner. We met some amazing people who we have become fast friends with. The Windjammer was horrible: dated and worn furniture, horrible line management, and overall poor quality food.

The staff in all facilities were wonderful, especially the entertainment team.

While we're didn't attend the ship performances, the headliner and comedian were very good, the piano bar player was spectacular and we went to schooners every night. The entertainment facilities were outdated, in need of repair and uncomfortable to sit in and took away from the great entertainment.

The silent disco was fun however it would have been better with two DJs battling it out instead of one DJ and two channels with preset playlists.

The most disturbing thing was the muster drill where attendance was done on paper, the crew member doing the life jacket demonstration couldn't even put the lifevest on and the muster signal given by the bridge didn't match the signal we were told it should be.

The gym is located above the Viking lounge on a upper balcony. The equipment is jammed into the space obviously not designed to be a gym. The equipment looked to be in poor condition. The running deck required people to walk / run through a large smoking area.

The casino was smoke-free, which was very nice. However, during the learn to play session, no one was available to teach me how to play craps.

I would not recommend this ship for children as there is only one small pool and not a lot of other activities available for kids.

I would not recommend this ship for anyone who's interested in a newer ship as the ship is very old, worn-out, and outdated.

If you're just interested in getting away and you don't care about ports, or quality of the ship, have at it.

IT_mom's Full Rating Summary
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Cabin Review

Junior Suite with Balcony

A small but nice balcony but with damaged furniture and a view including very rusted ship parts. The tiny bathroom, little storage, dirty and very worn furniture was a disappointment. However the suite was very conveniently located.

Port & Shore Excursion Reviews

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5 Reviews Written
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