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Zaandam Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
558 Reviews

Great port and service; old ship

Zaandam Cruise Review by discusdoc

3 people found this helpful
Trip Details
  • Sail Date: Dec 2019
  • Destination: South America
  • Cabin Type: Neptune Deluxe Verandah Suite

My wife loves cruises; this was our 4th cruise this year (Oceania, Royal Caribbean, Princess, and Holland America). We enjoyed this cruise the most— largely because of the destinations. The lake regions of Chile and Argentina are spectacular and going around the Horn was a treat. Buenos Aires and Montevideo are beautiful, interesting cities. We enjoyed seeing the penguins on the Falkland Islands.

We arranged our own tours, which saved us a lot of money and gave us more flexibility. At each stop, I negotiated with taxi drivers to take us where we wanted to go. Well worth the effort.

The food and service were excellent. We bought the drink package, which was cheaper than other companies. We ate at each of the specialty restaurants, but they weren’t any better than the main dining room. The baked goods were superb. I loved the breakfast buffet.

The room was the only negative. I thought we were getting a mini suite but got an ordinary balcony room. The rooms were small and dated— one electrical outlet, a poor quality small TV, and a DVD player. Most people on this cruise were old and use CPAP machines. It was impossible to run the CPAP, phone charger, and DVD player. Every one of the DVDs we checked out were scratched and worn.

The Internet was expensive and almost worthless. Other ships are much better.

The casino borders on crooked. I like to play video poker. Their machines have the worst odds possible (6-5 machine)and automatically switch to the highest bet possible. I complained, but the casino manager was arrogant and condescending.

The service, ports, food, and bar service was terrific. They more than made up for the dated room, lousy internet, and dreadful casino. I recommend this cruise.


discusdoc's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Neptune Deluxe Verandah Suite

Old, dated rooms with one electrical outlet and an extra small TV. It’s time they install a streaming entertainment system. The bathroom was too small. The room had plenty of storage space. The Internet was expensive and unreliable.


Port & Shore Excursion Reviews

Alerce Andino National Park

Excellent

View All 4 Alerce Andino National Park Reviews
Osorno Volcano

Inexpensive but high quality

View All 20 Osorno Volcano Reviews
Punta Arenas

Took cab to town. Interesting but not the best stop

City Tour

Same driver. There were signs warning cruisers not to book with Independants. Don’t listen to them

View All 10 City Tour Reviews
Ushuaia (Tierra del Fuego)

Driver spoke excellent English and cost was a fraction of the cruise line's

Stanley

Van available at tinder dock. $20. Van runs every 20 minutes

Montevideo

Interesting walk around the city. Nice place

Casa Rosada

See above

View All 0 Casa Rosada Reviews
City Walking Tour

Bring gps

View All 10 City Walking Tour Reviews
La Boca District

See above

View All 8 La Boca District Reviews
Recoleta Cemetery

Booked city tour and airport transfer. Excellent tour. Well organized baggage transfer. $50 recommend

View All 22 Recoleta Cemetery Reviews

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discusdoc
2 Reviews Written
7 Helpful Votes
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