Disappointing holiday

The food at the Horizon Buffet restaurant became poorly after a few days. We were eating yesterday's food or leftovers. The coffee taps ran out of coffee. The water tap didn't work. stain marks on cutlery always. Dining at the Michelangelo restaurant was good and we received good service though menu didn't vary much from day to day.

The complimentary food in the International Cafe was good, so was its coffee.

It has a well-equipped gym to allow for physical exercises. We can walk comfortably on the Sun deck as well.

We, Christians, appreciated very much a room specially dedicated for Bible Study. It was encouraging that we could gather together for fellowship everyday.

Activities in the cruise were lame. A lot of time, it's doing the same thing over and over again though the crew members responsible were making good efforts. We noticed that most of the passengers were oldies. Maybe, that's the reason that the cruise was quite quiet, calm and peaceful.

My very unpleasant experience: 28/11/2019 about 7:10 am

I was feeling sick one morning while having breakfast in the buffet restaurant. i went into the nearest lady's room . All (2) cubicles were out of service. so I went into the one for disabled. I am an elderly lady (over 70 yrs old) so I considered myself eligible for the privilege of using the toilet for disabled. When I was ready to leave the washroom, I found that the exit door had been locked from outside. I was very annoyed and pressed the button for emergency. It took about 15 minutes (a very long time for the agitated me) before someone opened the door. I don't know how someone in the crew could play such a nasty trick on a harmless passenger. If I couldn't read English and seek help, I could panic and have a heart attack. i have heard that the Princess cruises are of high standard. This one is worse than disappointing.

The ship was quite rundown in places. Water leaking occurred in several places. The drain pipe was blocked in the laundromat, causing the floor to flood when the washing machine was draining its water. It's advisable not to choose a cruise ship with a lengthy history.

I was taking this cruise to relax, but several things as mentioned above have dampened my holiday. Maybe, the Ruby Princess ought to retire.