I read all the reviews prior to booking, and I thought I would fit in with the "European culture" better than most Americans... Man was I wrong.
What i found wrong with this boat is entirely in the service. Its TERRIBLE by American standards. We found that most of the Europeans were okay with the service and thought little about it. I'll get to the service mishaps later.
Boat appearance - The boat was very nice. Ive been on three cruises, and the appearance was the best I have seen. It was clean, and it looked great.
The cabin was decent. We had a glass enclosure on our shower, and the pressure and heat was good. The bed stunk. It was two double beds pushed together, so there was a huge dip in the middle that was so uncomfortable. We had bunk beds for the kids. The storage room was small, but you could put suitcases under the bed.
We got there at 5pm. San Juan isnt the safest place, so we just had dinner and got back on the boat.
We went to secret harbor. It was wonderful and had great snorkeling. All the gear was available at the dive shop on site for $20.
The island was beautiful. We did see a shark. (I thought that was cool) The organization was not great. The light show was a joke.