We had an 18-day cruise from Valparaiso, Chile to Antarctica and back to Puerto Arenas. It took forever to get onto the ship and get into our cabin (436). Once we got in, things went well for the most part. The cabin was fine but there was a horrid odor in the hallway (sewage smell) off and on. Somedays it was barely noticeable; other days we held our noses and ran to our cabin. We reported it but it never changed. Our cabin steward was excellent!
Overall, the food was good. The main dining room (Aune) was nice and we always found room for breakfast and lunch buffets. For the served dinners, the menu was great for the first few days but got stranger as time went on. I think they were trying to find new ways to use leftovers. We ate at the Lindstrom (an additional charge) one night but the food was about the same so we didn't go back. The "grill" (the Friedheim) was nice, but small. The menu didn't change much but that was okay as I found the food there very good. Our server (Jen) at the Aune was wonderful. She anticipated our needs and never pestered. Very friendly and easy to joke around with.
Excursions went well, although we had to miss the stop at Castro. We were told we would get some compensation for that, but nothing so far.
Nice cabin. No problems at all with the room itself.