We booked this because of the price and destination after seeing an advertisement in a newspaper. We have done many other cruises all over the world mainly with Celebrity or RCI.
We purchased car parking which was cheap but very chaotically managed. My husband is extremely good at parking but struggled to get our car out of the space at the end of the cruise due to the way other cars had been parked in front.
Check in was quite efficient and we were quickly on the ship and in our cabin. The cabin was quite spacious but very tired. Cabin steward was lovely and very quickly arranged the repairs of the light that wasn’t working and of the broken safe. The bedding seemed rough and of poor quality.
The muster drill was chaotic. The woman running it was not really in charge, The passengers were not organised by her at all and she was trying to shout out cabin numbers over people chatting.
We ate in the buffet and main dining room - the food was passable and there was always something to choose but not particularly special although it is fair to say some of our fellow passengers loved it. The waiters were good and efficient. Dining on this ship is fixed sitting on shared tables.
Bar prices are quite cheap and tips low which may account for the fact that the staff in the main don’t seem particularly happy. We never saw a single officer during our 2 days on the ship which in our experience is very unusual. There is a distinct lack of customer care on this ship.
The entertainment was terrible. We went to one show and saw all of the performers in bars.
Sadly the ship retuned to Tilbury 8/9 hours late due to weather which meant a lot of sitting around with nothing to do. The only entertainment offered was the showing of 1 film (Lion King) in the theatre. Again we’ve been on a number of cruises where weather has affected the itinerary and there has always been an entertainment package offered presumably part of their contingency planning.
We enjoyed Antwerp but not the Columbus and definitely would not book with this cruise line again.