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Chose this cruise for the Itinerary, Panama Canal. Wait staff and cabin steward was excellent, as usual on Princess. While the production shows were good they were repeated multiple nights. Was supposed to get coupon books, despite repeated promises from guest relations that never happened. The new medallion app did not work on my iPhone 10. Several trouble reports supposedly issued but no follow up. The 17 year old ship was supposedly updated in 2018 but other than the medallion system and new TVs the stateroom was original. Was disappointed that their evening dress code for the dining room was not enforced. Most lines have relaxed the dress code and Tuxes are now history on formal nights. But allowing shorts, flip flops and T shirts, even on formal nights is not right. Made Platinum status on this cruise, but Princess's loyalty rewards pale compare to Royal and Celebrity. While we cruise 3 times a year we do not see anymore Princess Cruises in our future.

Disappointed in Princess

Caribbean Princess Cruise Review by vtvbob

1 person found this helpful
Trip Details
Chose this cruise for the Itinerary, Panama Canal.

Wait staff and cabin steward was excellent, as usual on Princess.

While the production shows were good they were repeated multiple nights.

Was supposed to get coupon books, despite repeated promises from guest relations that never happened.

The new medallion app did not work on my iPhone 10. Several trouble reports supposedly issued but no follow up.

The 17 year old ship was supposedly updated in 2018 but other than the medallion system and new TVs the stateroom was original.

Was disappointed that their evening dress code for the dining room was not enforced. Most lines have relaxed the dress code and Tuxes are now history on formal nights. But allowing shorts, flip flops and T shirts, even on formal nights is not right.

Made Platinum status on this cruise, but Princess's loyalty rewards pale compare to Royal and Celebrity.

While we cruise 3 times a year we do not see anymore Princess Cruises in our future.
vtvbob’s Full Rating Summary
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Cabin Review

Balcony
Cabin BA
Other than new TV and door lock, everything else appeared original
Aloha Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews