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Booked the Pride about ten days prior to departure on Premier casino cruise. 3rd time in 14 months on the Pride, We call the Pride our favorite even though the last few on her have gone down in service and food quality. This one was our least favorite. As I have read reviews in recent months and last year or two regarding the food, service and passenger behavior, we can say we did see a drastic change on this cruise relating to these topics. Pros: We always eat YTD in the MDR and getting a table each night was easy and quick. We had a different wait team each night. Embark was easy and fast Overall condition of the ship was very good and clean except for a few areas Our interior stateroom was great, lots of room and counter space located on deck 7. Room steward was kind and always made sure we had ice on hand. Kept our cabin clean as can be. Never had a problem getting a elevator but we were on deck 7 and used the stairs most of the time. Serenity deck area fantastic as usual, one of our favorite areas of the ship. Red frog pub-always enjoy this area to listen to the band and usually can get a seat. Sky box sports bar is nice, just wish it was a little larger. Guys burgers very good as usual as well as the burrito / taco cantina. Pizza ok. Gym area equipment all good Cons: Ate every night in the MDR, never had hot (not even warm) bread. Food was only lukewarm on most nights. HIt or miss but mostly miss on the taste of the food, this has been our biggest disappointment on the Pride on our past 3 on her but this was the worse on this cruise Service was okay, but we've never witnessed the turmoil like we did between the wait staff meaning they were trying to be discreet while arguing with each other. We had a different wait staff each night but noticed this on 3 occasions. We are pretty laid back, and don't wear suit & tie or dresses, but collared shirts yes and dress slacks or nice sundress with sweater yes..even nice jeans. .Wow, we've seen the attire change a lot in he past few years but never thought we would see the attire that many people wore in the MDR and that they were allowed to be seated. I can handle nice No collar shirt and decent jeans, but it was far from that and disgusting. what a shame to see such a beautiful dining room that we have always enjoyed being down graded. Having such nice and well mannered hostess's and waiters and then you have these passengers dressed as they are allowed in to be seated. This is CCL fault and should be addressed now and not later. Gotten worse in the past several cruises instead of better. Casino was as usual smoky and dirty. They need to get rid of the smoking area in the casino bar area where Non gamblers are within mere feet from non smokers at the tables. Even the few smokers who were gambling at the tables commented how bad the smoke was and it was mainly chain smokers at the bar area. The ashes and the build up of trash on and around the machines were over the top. So dirty. Buffet was okay, but we only ate there for a few times. Some good food some not and nothing was hot, but we were able to find something we liked. Maybe it was just this cruise, but we noticed so many people who used their hands vs. tongs to get food to their plate from the buffet and actually eating while still in line. Too many wasting food, too like they were eating their last meal on earth. We enjoyed the shows in the theater back on the past two Pride cruises, but this time not as much. Disembark was ok as we did self assist and are platinum, but CCL needs to have cruisers show their cards to be in the platinum area. We saw dozens with gold/red/blue cards and they were not with a platinum cruiser. Bottom line is we will sail on the Pride again, but not anytime soon. I think a change of the ships out of Baltimore will be a positive one. Our first CCL cruise was on the Legend so looking forward to sailing on her again. CCL needs to take a serious look at the food quality on the Pride and the smoke issue in the casino as well as enforcing the dress code attire. Will they? Who knows but many of us wish it could be like the ol' days with a little more decency when it comes to dress and behavior. We still will sail on CCL because we do love the fun ship experience unlike other lines but look forward to some changes to get back to the way it was a few years ago.

My favorite ship was a disappointment--CCL please listen to loyal patrons

Carnival Pride Cruise Review by surfone

9 people found this helpful
Trip Details
  • Sail Date: December 2019
  • Destination: Bahamas
Booked the Pride about ten days prior to departure on Premier casino cruise.

3rd time in 14 months on the Pride, We call the Pride our favorite even though the last few on her have gone down in service and food quality. This one was our least favorite.

As I have read reviews in recent months and last year or two regarding the food, service and passenger behavior, we can say we did see a drastic change on this cruise relating to these topics.

Pros:

We always eat YTD in the MDR and getting a table each night was easy and quick. We had a different wait team each night.

Embark was easy and fast

Overall condition of the ship was very good and clean except for a few areas

Our interior stateroom was great, lots of room and counter space located on deck 7.

Room steward was kind and always made sure we had ice on hand. Kept our cabin clean as can be.

Never had a problem getting a elevator but we were on deck 7 and used the stairs most of the time.

Serenity deck area fantastic as usual, one of our favorite areas of the ship.

Red frog pub-always enjoy this area to listen to the band and usually can get a seat.

Sky box sports bar is nice, just wish it was a little larger.

Guys burgers very good as usual as well as the burrito / taco cantina. Pizza ok.

Gym area equipment all good

Cons:

Ate every night in the MDR, never had hot (not even warm) bread.

Food was only lukewarm on most nights.

HIt or miss but mostly miss on the taste of the food, this has been our biggest disappointment on the Pride on our past 3 on her but this was the worse on this cruise

Service was okay, but we've never witnessed the turmoil like we did between the wait staff meaning they were trying to be discreet while arguing with each other. We had a different wait staff each night but noticed this on 3 occasions.

We are pretty laid back, and don't wear suit & tie or dresses, but collared shirts yes and dress slacks or nice sundress with sweater yes..even nice jeans. .Wow, we've seen the attire change a lot in he past few years but never thought we would see the attire that many people wore in the MDR and that they were allowed to be seated. I can handle nice No collar shirt and decent jeans, but it was far from that and disgusting. what a shame to see such a beautiful dining room that we have always enjoyed being down graded. Having such nice and well mannered hostess's and waiters and then you have these passengers dressed as they are allowed in to be seated. This is CCL fault and should be addressed now and not later. Gotten worse in the past several cruises instead of better.

Casino was as usual smoky and dirty. They need to get rid of the smoking area in the casino bar area where Non gamblers are within mere feet from non smokers at the tables. Even the few smokers who were gambling at the tables commented how bad the smoke was and it was mainly chain smokers at the bar area. The ashes and the build up of trash on and around the machines were over the top. So dirty.

Buffet was okay, but we only ate there for a few times. Some good food some not and nothing was hot, but we were able to find something we liked. Maybe it was just this cruise, but we noticed so many people who used their hands vs. tongs to get food to their plate from the buffet and actually eating while still in line. Too many wasting food, too like they were eating their last meal on earth.

We enjoyed the shows in the theater back on the past two Pride cruises, but this time not as much.

Disembark was ok as we did self assist and are platinum, but CCL needs to have cruisers show their cards to be in the platinum area. We saw dozens with gold/red/blue cards and they were not with a platinum cruiser.

Bottom line is we will sail on the Pride again, but not anytime soon. I think a change of the ships out of Baltimore will be a positive one. Our first CCL cruise was on the Legend so looking forward to sailing on her again.

CCL needs to take a serious look at the food quality on the Pride and the smoke issue in the casino as well as enforcing the dress code attire. Will they? Who knows but many of us wish it could be like the ol' days with a little more decency when it comes to dress and behavior. We still will sail on CCL because we do love the fun ship experience unlike other lines but look forward to some changes to get back to the way it was a few years ago.
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Interior cabin mid ship was great location and had plenty of storage and counter space.
Bathroom shower nice and good storage.
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