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The ship is very large, but appeared to have the same amount of crew as their smaller ships resulting in very poor service. The venues are small and most are difficult to get into. If you get the specialty restaurant good luck on getting a dining time before 9 pm unless you book early. Overall the food was disappointing in both O Sheehan’s and the buffet, with only 1/3 of the buffet lines open at any time resulting in to many people and poor food selection. We waited quite awhile for our food in O Sheehans and thought we lost our server a few times as they didn’t check back on us to see if our food was delivered or needed drink refills The bar service was extremely poor, again not all bars open and those that were were understaffed. Room service was good and came at the scheduled time and our room steward was outstanding. Entertainment required reservations as well and was not up to the standards we have grown to expect from this cruise line. Other than the beautiful weather and great ports the trip was a disappointment.

Disappointed in ship

Norwegian Breakaway Cruise Review by Sportywife

1 person found this helpful
Trip Details
  • Sail Date: November 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Mid-Ship Balcony Stateroom
The ship is very large, but appeared to have the same amount of crew as their smaller ships resulting in very poor service. The venues are small and most are difficult to get into. If you get the specialty restaurant good luck on getting a dining time before 9 pm unless you book early. Overall the food was disappointing in both O Sheehan’s and the buffet, with only 1/3 of the buffet lines open at any time resulting in to many people and poor food selection. We waited quite awhile for our food in O Sheehans and thought we lost our server a few times as they didn’t check back on us to see if our food was delivered or needed drink refills The bar service was extremely poor, again not all bars open and those that were were understaffed. Room service was good and came at the scheduled time and our room steward was outstanding. Entertainment required reservations as well and was not up to the standards we have grown to expect from this cruise line. Other than the beautiful weather and great ports the trip was a disappointment.
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Cabin Review

Mid-Ship Balcony Stateroom
Cabin BA
Just a standard cabin. Nothing special
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins