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Norwegian Jewel Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,389 Reviews

Pt 2 of B2B thru South Pacific - great itinerary

Norwegian Jewel Cruise Review by teamflames

3 people found this helpful
Trip Details
  • Sail Date: Nov 2019
  • Destination: Australia & New Zealand
  • Cabin Type: Mid-Ship Oceanview Porthole Window

This was the 2nd leg of our 30 days from Hawaii to Australia which was an amazing itinerary with great weather.

I covered most of the detail in part 1 of my review. A third of passengers were back to back so the vibe of the ship didn’t change too much.

This itinerary was much more balanced than the first leg with no more than 2 concurrent sea days. The CD also settled more on this leg and got in the moment and did a much better job of creating a positive mood and hosted some talks and also got on the microphone when we were sailing thru Fiji. Tahani the assistant cruise director hosted a great progressive trivia and has a great ability to chat and remember the passengers.

This cruise had a fantastic tap group from Australia who were highly entertaining. Candace (idol winner) was again superb as was Igor the band leader saxophonist. The other guest entertainers were ok without being great. As previously mentioned the activities lacked diversity and the activities staff seemed nervous and inexperienced. One new thing was the concert on the final night of the cruise in the Spinnakers lounge which featured all the musicians from around the ship it was a great event they should continue in the future.

We did have cabin problems on this leg, strangely NCL gave very few back to backers the same cabin despite booking the same category, this caused unnecessary workload and unsettled the flow.

This is the 2nd time we have done b2b on NCL and both times it has been handled poorly. We were never notified of the meeting. The queues to get new key cards took more than 2 hours! At least time they rolled the accounts smoothly.

We were assigned a new inside cabin (11085) which was considered an upgrade to an IA from an IC and it was slightly better and in good condition but our previously voiced concerns (didn’t want to move) over potential noise problems were valid as on the first night we could hear everything from the buffet (particularly the late night cleaning), we had a downgrade move to an inside on 9 which was a much smaller room but also suffered from noise from the plumbing pipes behind the back wall. Thankfully one of the senior guest relations officers found us an oceanview on 4 to make up for some of the poor problems we suffered in the first leg. This cabin was an OF and was much larger than the previous inside cabins so we were much happier. It did suffer from noise as well as it was opposite the electrical station so a lot of buzzing was off putting and it was very noisy when entering port but at least it was much more comfortable. Our cabin attendant on this leg was first class.

As on the last leg the hotel director was very visible and hands on and once again the loading and offloading of passengers in the ports was first rate.

Food and service remained a high standard but again we were treated very poorly in specialist restaurants (we almost walked out of the Italian due to the incredibly rude hostess - thankfully the Maître D rescued the night but still a sour experience after an unbelievable port day) when using our platinum dining vouchers. Having said that my steak in Cagneys was first class. It was noticeable that less drinks are in the premium package than previously.

Overall a great itinerary at a very good price. The onboard experience improved from the first leg but activities still need improving. Would recommend this itinerary.

teamflames's Full Rating Summary
Onboard Experience
Enrichment Activities
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Cabin Review

Mid-Ship Oceanview Porthole Window

Nice large cabin with tiny window. Close to stairs. Loud constant buzzing noise and very noisy when arriving in port. Great attendant.

Port & Shore Excursion Reviews


One of the best tours we have ever done. All day tour. Amazing snorkeling stops. Pearl and vanilla farms were interesting. The local lunch on an outer island was paradise.

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Bora Bora

3rd time here, this time we walked to the public beach (an hour) and snorkelled all day.

Pago Pago

Jumped on one of the cool decorated local buses for only 2$. Got out at 2$ beach (which costs $5) and had a lovely relaxing day. Beautiful place.


Couldn’t find a good deal to the outer islands so found a good deal to visit Belo Vula resort just off the coast. Only $15 fjd to use their island. Snorkeling ok. Very relaxing.


Walked around the town and visited the small local museum (only 5$). Huge local market next to the port is very interesting.

Deserted island which is beautiful with great snorkeling with loads of turtles. No crowds, no restaurants (take your own picnic).

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Jinek Bay is world class snorkeling. $10usd is an absolute bargain. Unfortunately as there are no tours here everyone comes here even though they can’t swim and snorkel and will ruin the coral

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