Terrible on almost all counts:
Food: Main dinning room is horribly overcrowded, making it difficult, if not impossible to move around. The food is mediocre at best. The Windjammer buffet is actually better than the main dinning room, but just barely. Staff and servers are completely indifferent, with very few exceptions. Unlike every cruise I've ever taken, food was sparce. The buffet, which on other ships is open into the wee hours, closes at 9pm. After that, if you want food, you can get pizza at Sorrento's (if you're willing to wait on a ling line), or coffee at the Promenade Cafe.
Entertainment: The main show (Grease) was excellent, as was the comedian. Everything else was amateurish, especially the "game shows" where it was obvious the staff was completely untrained.
Casino: I went with the expectation of playing poker, but after looking at the game structure and prize for the ridiculous Hold'em Tournament, and the cash game rake (10% on a $2/$5 cash hold'em game), I decided to pass.
Cabin: The restroom had a distinctive smell of urine (even after asking for it to be re-cleaned( and the public toilets had the same smell. Apparently, in order to save room, the public restrooms contained only 1 urinal, resulting in a line in the men's room!
General Ship Layout - POOR. The main common area, know as the "Promenade" was lined with stores and bars on both sides, making it extremely crowded. Add to that special events going on, it became unpassable. Poor layout.
Bars: Service was slow, but if you want to drink, and don't care about anything else, you may enjoy this cruise. Otherwise, find another cruise line.
Summary - We were nickel and dimed at every turn, only to receive poor quality and service. We will NEVER AGAIN travel on a Royal Caribbean ship.
Had a GREAT time learning to make salsa and margaritas, and after 1 margarita (replenished many, many times), we move on to salsa dancing. Should not be missed.View All 111 Salsa & Salsa Reviews