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Carnival Fantasy Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,122 Reviews

Fantasy Failure

Carnival Fantasy Cruise Review by rskater59

5 people found this helpful
Trip Details
  • Sail Date: Nov 2019
  • Destination: the Western Caribbean
  • Cabin Type: Interior

We went on this ship on Thanksgiving.

Good: Playlist Performers, Comedy shows

Bad: As you can see only two really good things.

Buffet: Food tended to be cold. I even went to the buffet on purpose when they first opened for lunch one day to see if it was just me, but no it was cold again. Person making omelettes made one incorrect and when he made the eggs over easy did not let them cook all the way so there was clear liquid still showing. Pizza was okay but looks like Carnival is cutting back on toppings. Deli I wish they would go back to the presses, rather than the machine they are using as the bread tends to come out hard. Burritos had more lettuce than other fillings, again another cutback.

Seaday Brunch, went once and the Eggs Benedict were cold and filet was tough, so not a filet. Did not go back.

Dining Room. Worst service we have ever had. Could not even tell you the waiter's name. We had to ask for more water, ice tea, never offered coffee or tea with dessert. In the past once we sat down they would have what ever we ordered for a drink the previous day.there, plus tea or coffee would be offered. They did not know our names. One night we were still eating the main course and they were bringing dessert menus. That is why we select late dining to avoid the rush. Food was on the cold side again. Pork loin, steak, mahi mahi, chicken, and Thanksgiving Turkey was like eating turkey from the deli, salmon served with the skin up. Nuts in the stuffing, even though it did not say that. Appetizers not fully described. One night asked for mashed potatoes and they said did not have any, even though it was offered with another meal. A girl at our table asked for french fries and the waiter said we do not offer them, yet they were offered for another meal. Very poor experience in the dining room. Buffet servers tended to be on the rude side.

Breakfast in Dining Room: Ordered omelettes and they came out totally wrong. No one ever came over and asked how anything was.

Room Service: Ordered once and they forgot an item, yet they called us and said we can bring it now. We did not want to be bothered again.

Stateroom: The coldest we have ever had and the only way to control it was to shut the fan off in the ceiling. We pulled the extra duvet out of the closest and it was stained. Gross! The steward brought us two blankets. The room remained on the cold side and one day, even though we shut the fan down, came back to the fan being opened. Freezing again. What is with the urine spell in the bathrooms? I asked a couple other people and they said the same thing. Every morning we got woken up between 6-615am with them running down the hallway with a laundry basket. I even got out of bed to see them running down the hall. Another morning at 518am, there was an announcement and it scared us to death. Why is the king bed pushed up against the wall and the sheets put in so tight you have to move the bed. I realize this is an older ship, but really??

Tour: We took the Progresso tour and while good, it tended to be rushed. Then the last stop they get people to try and buy tequila. When walking back to the ship there was a group of people dressed like Mayans on the pier and when we said no, as we walked by he called my wife a b***h. I realize they are not Carnival people, but they should be respectful.

Maybe newbies would not be aware of these things, but as gold members we try to be loyal to Carnival, but it might be time to try another cruise line. We never remove tips once we pre-paid them as we know it goes to all the workers. We usually tip extra, but not on this cruise as it seemed like they did not care. Maybe this is a training ship, well they need better training.

rskater59's Full Rating Summary
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Cabin Review


Port & Shore Excursion Reviews

City Tour

Tended to feel rushed

View All 24 City Tour Reviews

We did not get off the boat, too commercialized.


Mobile is a nice city. We stayed near the South Alabama University at a new Holiday Inn Express.

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