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The Ship overall was great, nice kids activities and shops. BUT, the service was really bad all over the ship, food was average at best and constant pushing the extras, for example photo sessions was really annoying. Cabin 14075 with balcony was small but funtional with 2 children, no sun in the balcony though. Service in the cabin was poor as well, towel problems, no hair contioning or other aminities or nice extras - very plain in the Aurea class as well. Spa massage was very professional and nice, hair dresser too. Shore excursion was ok, we did the Abu Dhabi safari tour. Everything nice was with extra cost, like kids VR adventures or Formula 1 and they weren’t worth the money - 10€ per 5 minutes. Pool areas were quite nice, kids playrooms as well, entertainment we didn’t see as we went to bed quite early. We can’t recommend the ship.

Poor service

MSC Bellissima Cruise Review by KristaVanhala

8 people found this helpful
Trip Details
  • Sail Date: November 2019
  • Destination: Middle East
  • Cabin Type: Aurea Balcony Stateroom
The Ship overall was great, nice kids activities and shops. BUT, the service was really bad all over the ship, food was average at best and constant pushing the extras, for example photo sessions was really annoying.

Cabin 14075 with balcony was small but funtional with 2 children, no sun in the balcony though. Service in the cabin was poor as well, towel problems, no hair contioning or other aminities or nice extras - very plain in the Aurea class as well.

Spa massage was very professional and nice, hair dresser too.

Shore excursion was ok, we did the Abu Dhabi safari tour.

Everything nice was with extra cost, like kids VR adventures or Formula 1 and they weren’t worth the money - 10€ per 5 minutes.

Pool areas were quite nice, kids playrooms as well, entertainment we didn’t see as we went to bed quite early.

We can’t recommend the ship.
KristaVanhala’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Service
Onboard Experience
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Cabin Review

Aurea Balcony Stateroom
Cabin B3
Ok
Divina Deck Inside Cabins, Balcony Cabins, Suite Cabins