Norwegian Breakaway Review

4.5 / 5.0
3,888 reviews

Older ship and unorganized

Review for the Western Caribbean Cruise on Norwegian Breakaway
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jayanteri
6-10 Cruises • Age 70s

Rating by category

Cabin
Value for Money
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Entertainment
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Additional details

Sail Date: Nov 2019
Cabin: Balcony Stateroom
Traveled with children

Great pricing with 4 extras included in the price, beverage package (but no special coffees), 250 wifi minutes, shore excursion credit at each port and 3 specialty dining options. The specialty restaurants were the best we have been too. Congrats on that! The golf, basketball and other activities were not well planned and never on time, very disappointing for our grandsons. Staterooms needed more storage and because of the older ship very small balconies. My wife needed to be on a handicap accessable excursion and the first one we went on which they said would accommodate her was AWFUL. We cancelled the remainder of the tours on the trip because we didn't know if they were the same. Double check on all excursions if you have a disability. In Ocho Rios, Jamaica the area to get to your bus was a madhouse, no organization at all. Don't get off the ship!!!!The waitstaff and stewards were terrific. The front desk were lazy and very rude. They had 3 to 4 people but only waited on people if and when they wanted to. On 2 occasions, there were 4 people walking in and out of the back room to the front and only 1 of them would take care of people at a time. they just looked at you and then went in the backroom again. On there own agenda for sure and NOT CUSTOMER FRIENDLY!

Good luck on your future cruise on the Breakaway.

Cabin Review

Balcony Stateroom

Needs updating

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