SO DISAPPOINTED !! My husband and I were on our 20th Aniversary, we normally travel the first week of December. We arrived at Venece to embark and the first surprize we recieved was an unexpected 2 hour bus drive from Venece to Triste, no advance warning not even a bottle of water were we offered, much les an apology. We had booked the Aurea package directly over the phone, this being the most expensive package we were told drinks were included amoung other incentives, once on board the first thing we were told was that our package only covered drinks up to 6 Euros and 90% of the beverages cost more than the 6€ so we decided to upgrade our already expensive package. The ship only has 2 restaurantes aside from the buffet on the 13th floor and a Specialty Oriental Food Restaurant which wasn't included obviously. Food was HORRIBLE, we came to learn that apparently the ship would be on mantenance after this trip so it seems as though we were being given all that was left over on the ship in order to get rid of what hadn't been consumed on other ships. Chicken in wine sauce on day, chicken in curry sauce the next, chicken a la meditarena the other day, chicken and lamb in every which way you could imagine possible. We booked an excusion in Athens, the bus driver hit a taxi driver from behind, I asked to see the doctor once we were on board and was told that I'd have to pay separatly to have my head checked out after the crash, this is how MSC takes care of their customers, another excusion in Corfu riding Jeep and there were no Jeeps available for us so we were told we would could be provided with a shuttle bus to town but weren't sure that they could provide transportacion back, seriously. Entertainment was limited to one evening show at the theater, worst shows you'll ever see on a cruise ship. Costumes were old and music couldn't be enjoyed it just sounded like a really bad band playing from a box. Due to the problem in Venece with the rising water levels we'll be arriving at Trieste, Italy again at 8am on Sunday, our flights at noon, we asked to be provided with an early desembark in order to make it on time to our flight, the answer we recieved, we'll have to wait and see what is posible .... again seriouly !!! In a nutshell ... we've done many cruises but will NEVER again will we do a MSC CRUISE !!!
PS. Our bed sheets had to be changed 3 times because of dirty sheets .... check your beds before lying in them !!!! Or better yet DON'T CRUISE WITH MSC CRUISES !!!!!!