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I saw this cruise on TV Cruise 1st channel and booked for the transatlantic voyage to the Caribbean. The fact that it was due to visit Islands that I had previously been to in my teens when I was a young seafarer sailing on cargo ships, before everything went in containers, it was to be a nostalgic voyage as well as my first cruise. Needless to say myself and travel partner arrived at Manchester coach station on the 5th Nov 2019 and found we were the only ones there waiting for a coach to Southampton. We where both extremely worried as no place was open to phone and find out what had happened. Maybe you will call us stupid but I don't use emails very much and that is the reason for us showing up on the wrong day. Cruise 1st had sent one email to tell me about the cancellation and rescheduling of the itinerary. I was asked if I wished to cancel and I would have but my travel buddy was all set to go on holiday and travel across the ocean for the 1st time so I couldn't say no. I don't believe the weather and passenger comfort had anything to do with the changes as when we did eventually sail from Southampton the weather was very bad and lots of passengers including my partner were seasick. The ship rarely went above 18/19 knots so could have gone faster and had enough time to visit the missing islands. Also having to pay for internet access , soft drinks and (special) coffee in a drinks package and even bottled water from the cabin steward is a bit much. It's not as though this Cruise Line is struggling. I was given some paltry compensation but it never made up for missing out on visiting 4 Caribbean Islands. I did have a lot more to say about this ship and the company who run it but as I am the only other person who seems to have reviewed this bad experience maybe it is best to just forget it and promise myself to never bother with Royal Caribbean and their very old ship again. Just another thing ! I always expected to be served lobster at some time whilst on a cruise. If it was served I definitely missed it or maybe it was meant to be served on the day about 1000 people on board had sea sickness . So much for passenger comfort. I really do have to say a really big THANK YOU to the service staff especially the cabin stewards who work so hard to clean and make up so many cabins each day and to all the staff I had personal interactions with

First time cruise and last time with RCI

Explorer of the Seas Cruise Review by grayruan

1 person found this helpful
Trip Details
I saw this cruise on TV Cruise 1st channel and booked for the transatlantic voyage to the Caribbean. The fact that it was due to visit Islands that I had previously been to in my teens when I was a young seafarer sailing on cargo ships, before everything went in containers, it was to be a nostalgic voyage as well as my first cruise.

Needless to say myself and travel partner arrived at Manchester coach station on the 5th Nov 2019 and found we were the only ones there waiting for a coach to Southampton. We where both extremely worried as no place was open to phone and find out what had happened.

Maybe you will call us stupid but I don't use emails very much and that is the reason for us showing up on the wrong day. Cruise 1st had sent one email to tell me about the cancellation and rescheduling of the itinerary. I was asked if I wished to cancel and I would have but my travel buddy was all set to go on holiday and travel across the ocean for the 1st time so I couldn't say no. I don't believe the weather and passenger comfort had anything to do with the changes as when we did eventually sail from Southampton the weather was very bad and lots of passengers including my partner were seasick.

The ship rarely went above 18/19 knots so could have gone faster and had enough time to visit the missing islands.

Also having to pay for internet access , soft drinks and (special) coffee in a drinks package and even bottled water from the cabin steward is a bit much. It's not as though this Cruise Line is struggling.

I was given some paltry compensation but it never made up for missing out on visiting 4 Caribbean Islands.

I did have a lot more to say about this ship and the company who run it but as I am the only other person who seems to have reviewed this bad experience maybe it is best to just forget it and promise myself to never bother with Royal Caribbean and their very old ship again.

Just another thing ! I always expected to be served lobster at some time whilst on a cruise. If it was served I definitely missed it or maybe it was meant to be served on the day about 1000 people on board had sea sickness . So much for passenger comfort.

I really do have to say a really big THANK YOU to the service staff especially the cabin stewards who work so hard to clean and make up so many cabins each day and to all the staff I had personal interactions with
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Cabin Review

Cabin
Not so bad for the age of this ship. Balcony door handle screeched every time it was opened.Balcony was a bit small, rusty and covered in salt . The TV was a bit small and considering the lack of entertainment 12$ to rent a movie that vanished as soon as you watched it was another way of being fleeced.
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