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Explorer of the Seas Review

4.5 / 5.0
Editor Rating
1960 reviews
12 Awards

Disorganised 3-day cancelation and reservation

Review for Explorer of the Seas to Transatlantic
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kikaan
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Nov 2019
Cabin: Junior Suite Accessible

We chose this cruise because of transatlantic Miami destination with four stops in Caribbean islands. One week before departure we were informed that the cruise would depart 3 days later than planned because of storm weather at its position then. Three of the island stops were thus canceled. We had the opportunity to cancel and be reimbursed of change our travel plans to Southampton from Barcelona (nears airport to our home).

We were also informed that our cabin would not be a "guaranteed junior suite" but a balcony cabin at same price.

Several phone calls resulted in our obtaining what we paid for with written reservation : a junior suite 7692

Cabin Review

Junior Suite Accessible

Junior suite is roomy and very comfortable. Particularly so for a 10 days sea-cruise.One stop only.

Very attentive steward. We enjoyed the larger storage spaces and more roomy siting area. Bathroom with bath = very luxurious. Will most probably look attentively at suite offers on any next cruise.

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