Norwegian Joy Review

4.0 / 5.0
506 reviews

Worst Experience I have had on a cruise!

Review for the Mexican Riviera Cruise on Norwegian Joy
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R Gee
6-10 Cruises • Age 50s

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Additional details

Sail Date: Nov 2019
Cabin: Inside Stateroom
Traveled with children

Over all the experience was horrible. Every crew member encountered was unfriendly.

SAVOR RESTAURANT: It took over 2 hours to order and eat at Savor restaurant (we ate there daily at B, L & D). The serving staff could not get the orders correct (i.e. I would like 7 hard boiled eggs, and they bring 2). Missing drinks when ordered. Took 20 minutes to even get a person to come to the table with menus. There were lots of people standing around at the restaurant.

GARDEN CAFE: Each food station had to have crew serve you. When you asked fore a second scoop of something, they glared at you and acted like it was an inconvenience. Tables were not bussed and finding a seat for a meal was difficult.

Cabin Review

Inside Stateroom

The cabin was very small. There was very little to watch on TV if you wanted to just stay in a quiet place. Cabin steward was sort of friendly, but not exemplary. This room did not include a fridge to keep medicine cold during trip (it was a mini-bar). Only place to sit was the beds or a hard ottoman to sit on at the mirror.

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