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Norwegian Star Review

4.0 / 5.0
Editor Rating
2476 reviews
3 Awards

Extremely Disappointed

Review for Norwegian Star to the Mediterranean
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6-10 Cruises • Age 70s

Rating by category

Value for Money
Public Rooms

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Sail Date: Nov 2019

In my opinion, my best advice would be to stay away from Norwegian all together and sail with another cruise line. If you must sail with Norwegian, I wouldn't recommend sailing on the Norwegian Star. For starters, we arrive and are told 2 ports have been eliminated from our cruise, Kotor, Montenegro and Santorini, Greece. Missing Santorini upset so many. it was a highlight stop of this cruise. we were told that a failed engine caused those to be eliminated. Of course, a few days later in the cruise, a crew member told us the engine had been fixed which must have occurred at the scheduled stop in Bar, Montenegro, instead of Kotor, at the being of cruise because the stop was noted as being for maintenance service. Santorini could have been added back to the cruise, but Norwegian probably didn't want to because it would cost them money to dock there. To top it all off, several others ports had there times cut back 1-2 hours which ruined some peoples excursion plans. This was not a cheap trip. It was a waste of my money when I could have found a more reliable cruise line to book with. All Norwegian wanted to give you was a $100 cabin credit and a 20% off a future cruise. What a slap in the face that was. Everyone was angry. Norwegian could pull this stunt no matter which of their ships you were on, so just be aware of what you're letting yourself in for if you choose to sail with them. On another note, I believe there may have been questionable sanitary practices on board this ship. The number people in our tour group coming down with respiratory ailments during this cruise was highly suspect of unsanitary conditions. We had people with problems after just a few days through the middle of the cruise and at the end of it. Also, some people had the respiratory problems the following day after disembarking. My spouse had to be hospitalized after returning home. The food onboard was good for the most part, but one of our tour members did get sick within an hour or two after eating in O'Sheehans. Needless, to say, I did avoid eating there for the rest of the trip. I only ate there the first day. Our cabin was nice. Entertainment in the theater at night was good with one exception. The Vegas Night show needed to forget the fake smoke. It was so thick people were coughing all around. It had a very funny smell to it. I even wondered if there might have been some type contamination in it. Others noticed how strange it was as well. It was very boring onboard during sea days. No truly interesting things to participate in. One activity was actually being held in a bar area that smelled terribly of sewage one day. When I walked through that area headed somewhere else, people had their noses covered with napkins. I had looked forward to my Italy/Greece trip for a whole year and just can't fathom my disappointment in this cruise line. In addition, I have just seen online where the Norwegian Joy at the LA dock has now had people come down with flu 2 weeks in a row from 2 different cruises. Some had to go to the hospital. Really makes you question Norwegian's sanitary practices. Maybe the online comment someone made about not letting the Joy sail again until it passes a health department inspection would be a good idea. That would really put a dent in Norwegian's pocketbook.

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