1. Home
  2. Cruise Reviews
  3. Mariner of the Seas
I have loved cruising with Royal Caribbean and this is the 4th ship I have been on, but what a different experience! The ship itself is nice, the cabins were clean and there are a lot of areas to find things to explore. However, from the first day we experienced so many issues. Our luggage did not arrive to the room properly and there was a problem in communication and where to get it. The main dining room was great and the staff there was amazing; Windjammer was fine, however there was a hot dog restaurant/stand on the pool level that was not good. It looked fun at first but the food was not. We found much of the staff to be very moody and not friendly, even rude at times. Guest Services made several mistakes on our cards and it took 4 trips back to clear things up. There was a considerable lack of activities in the evening. On other ships we often found so many entertaining shows and things to attend. They did not offer enough activities for older teens or adults. The shows were just ok and nothing compared to what we have seen on previous ships. Coco Cay was a highlight and probably the best day of the cruise. The island is beautiful and we enjoyed it just relaxing and having drinks by the beach. Lastly, they did not take our luggage which was placed outside our room the last night at the correct time and even overcharged us for returned towels. Overall, this ship was a huge disappointment!

Staff, Service, and Activities are a real disappointment!!

Mariner of the Seas Cruise Review by julieL3

2 people found this helpful
Trip Details
  • Sail Date: November 2019
  • Destination: Bahamas
I have loved cruising with Royal Caribbean and this is the 4th ship I have been on, but what a different experience! The ship itself is nice, the cabins were clean and there are a lot of areas to find things to explore. However, from the first day we experienced so many issues. Our luggage did not arrive to the room properly and there was a problem in communication and where to get it.

The main dining room was great and the staff there was amazing; Windjammer was fine, however there was a hot dog restaurant/stand on the pool level that was not good. It looked fun at first but the food was not.

We found much of the staff to be very moody and not friendly, even rude at times. Guest Services made several mistakes on our cards and it took 4 trips back to clear things up. There was a considerable lack of activities in the evening. On other ships we often found so many entertaining shows and things to attend. They did not offer enough activities for older teens or adults. The shows were just ok and nothing compared to what we have seen on previous ships.

Coco Cay was a highlight and probably the best day of the cruise. The island is beautiful and we enjoyed it just relaxing and having drinks by the beach.

Lastly, they did not take our luggage which was placed outside our room the last night at the correct time and even overcharged us for returned towels. Overall, this ship was a huge disappointment!
julieL3’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 16+
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Mariner of the Seas price drops
250,000+ people have entered their email

Port & Shore Excursion Reviews