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What a disappointment this cruise was. We boarded in Singapore to find that a lot of passengers on the Fremantle to Singapore run had been affected by virus, the ships captain did all he could to contain it, however the crew were put under the pump to perform extra duties, continually cleaning the ship down, spraying and having to serve all food, crockery, drinks and condiments. Consequently tables were not cleared or cleaned quickly, some staff deliberately turned their backs on passengers pretending to do other jobs so they wouldn't have to serve. But the worst thing was the ship was freezing cold, this was a tropical location and passengers were walking around inside the ship with COATS, JACKETS and BLANKETS, when complaining (as most passengers did) we were given various excuses, the cold is coming in from the vents outside (it was hot outside) the performers need to be comfortable (so the rest of the ship has to freeze) the cruise director was making jokes about the number of passengers wearing blankets in the theatre and bars. The ship was old and tired, The waiters in the main dining were excellent but sometimes the food was disappointing and the eat tough. The buffet food didn't have a great deal of variety and some of the hot food was lukewarm, Tea and coffee was not hot, to pay so much for a cruise this was an overall disappointment.

Disappointment

Sun Princess Cruise Review by Thorne24

2 people found this helpful
Trip Details
What a disappointment this cruise was. We boarded in Singapore to find that a lot of passengers on the Fremantle to Singapore run had been affected by virus, the ships captain did all he could to contain it, however the crew were put under the pump to perform extra duties, continually cleaning the ship down, spraying and having to serve all food, crockery, drinks and condiments. Consequently tables were not cleared or cleaned quickly, some staff deliberately turned their backs on passengers pretending to do other jobs so they wouldn't have to serve. But the worst thing was the ship was freezing cold, this was a tropical location and passengers were walking around inside the ship with COATS, JACKETS and BLANKETS, when complaining (as most passengers did) we were given various excuses, the cold is coming in from the vents outside (it was hot outside) the performers need to be comfortable (so the rest of the ship has to freeze) the cruise director was making jokes about the number of passengers wearing blankets in the theatre and bars. The ship was old and tired, The waiters in the main dining were excellent but sometimes the food was disappointing and the eat tough. The buffet food didn't have a great deal of variety and some of the hot food was lukewarm, Tea and coffee was not hot, to pay so much for a cruise this was an overall disappointment.
Thorne24’s Full Rating Summary
Enrichment Activities
Value For Money
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Cabin Review

Balcony
Cabin BD
The cabin was tired, the curtains were hanging down when we boarded and were still hanging down when we departed
Baja Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews