ship was new and beautiful. Staff seemed poorly trained, especially restaurants. 3 Main dinning rooms had very mediocre food and poor and slow service. Specialty restaurants were wonderful, great food and staff. Bars and bar staff (very well trained) were wonderful. Buffet was disappointing compared to a dozen other cruises I have been on. Rooms (mini-suite) was very nice and bathroom was the best I have ever had on a cruise. Two production shows ( SIX and JERSEY BOYS) were terrific but other theatre shows were just average and the theatre was too small for the crowd (passengers were turned away at each performance). Went on 8 shore excursions and was happy with all of them. The Casino was excellent and very large with a great variety of games. I would NOT RECCOMEND this ship if you are primarily interested in food or entertainment or good service, but since the ship itself was beautiful maybe NCL will get their act together in the future.