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This was a first time cruise with NCL and we booked it because it gave us transit of the Panama canal which we had missed with other cruises in this area. Embarkation at Miami was to say the least a shambles it took us two and a half hours from arriving at the port to get on the ship, the shore staff were blaming a failure of the ship computer system, rightly or wrongly NCL could have provided more than a cup of water to those of us stranded in the queue. The ship itself is probably the best we have sailed on, I appreciate it is a new ship, but it is so well appointed and easy to find your way about. Our cabin was to a high standard and keep very clean throughout the voyage, we were on deck 9 with the main activity areas on the three decks below. Free style dining suited us extremely well with the many choices available and for the most part the food was excellent, we had 5 specialty restaurants included in our package and each one was excellent. We always found it easy to get a lounger on the sundeck although we found it a little bit noisy around the pool area but there are plenty of places to be found if you are looking for quieter spot. The pools themselves are quiet small and could be less deep, just a thought for the less confident swimmer there being no life guard at the adult one. The crew were probably the friendliest and helpful we have encountered, always cheerful and ever ready to help. Disembarkation at LA was a total nightmare 3 hours without any assistance not even water this time, NCL will need to get this issue sorted.

Panama experience

Norwegian Joy Cruise Review by Billsimmo

Trip Details
This was a first time cruise with NCL and we booked it because it gave us transit of the Panama canal which we had missed with other cruises in this area. Embarkation at Miami was to say the least a shambles it took us two and a half hours from arriving at the port to get on the ship, the shore staff were blaming a failure of the ship computer system, rightly or wrongly NCL could have provided more than a cup of water to those of us stranded in the queue. The ship itself is probably the best we have sailed on, I appreciate it is a new ship, but it is so well appointed and easy to find your way about. Our cabin was to a high standard and keep very clean throughout the voyage, we were on deck 9 with the main activity areas on the three decks below. Free style dining suited us extremely well with the many choices available and for the most part the food was excellent, we had 5 specialty restaurants included in our package and each one was excellent. We always found it easy to get a lounger on the sundeck although we found it a little bit noisy around the pool area but there are plenty of places to be found if you are looking for quieter spot. The pools themselves are quiet small and could be less deep, just a thought for the less confident swimmer there being no life guard at the adult one. The crew were probably the friendliest and helpful we have encountered, always cheerful and ever ready to help. Disembarkation at LA was a total nightmare 3 hours without any assistance not even water this time, NCL will need to get this issue sorted.
Billsimmo’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
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Shore Excursions
Service
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Cabin Review

Balcony
Cabin BD
Excellent, kept clean at all times, plenty of storage space, comfortable bed and chairs on balcony, coffee making facilities a nice touch. We thought having to buy water a bit mean considering the cost of the cruise.
Deck 15 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews