1. Home
  2. Cruise Reviews
  3. Norwegian Star
I chose to schedule this—my first—cruise trip, to spend some time with good friends and visit places I've never seen. I was especially interested in visiting Santorini, Greece and Montenegro. Nevertheless, I was disappointed when, after starting the trip, was informed that both destinations were cancelled. Furthermore, the reasons were generic/non-specific and only given thru a letter left at my stateroom. For the "inconvenience," my stateroom (3 of us) was refunded $100 (to be divided by 3). Everyone also received a $22 refund for port taxes. In addition, we were offered a 20% discount on new trip reservations good for two years. I think the refunds were insufficient, and many passengers were disappointed with the port cancelations, and the reduction to time spent at the remaining ports, which were also changed/limited. Overall, the employees provided good service, and the ship was clean and fairly up-to-date. The food was tasty, but often at less than desired temperature (cold). There were at least two nights of terrible ship rocking, as I believe it battled stormy weather. I did enjoy spending time with my friends, but wish the experience was as we had planned it: Better! I don’t believe my next trip will be on Norwegian.

Nice Employees, Good Food, Disappointing Itinerary Changes

Norwegian Star Cruise Review by jmrivera

2 people found this helpful
Trip Details
  • Sail Date: November 2019
  • Destination: Mediterranean
  • Cabin Type: Inside
I chose to schedule this—my first—cruise trip, to spend some time with good friends and visit places I've never seen. I was especially interested in visiting Santorini, Greece and Montenegro. Nevertheless, I was disappointed when, after starting the trip, was informed that both destinations were cancelled. Furthermore, the reasons were generic/non-specific and only given thru a letter left at my stateroom. For the "inconvenience," my stateroom (3 of us) was refunded $100 (to be divided by 3). Everyone also received a $22 refund for port taxes. In addition, we were offered a 20% discount on new trip reservations good for two years. I think the refunds were insufficient, and many passengers were disappointed with the port cancelations, and the reduction to time spent at the remaining ports, which were also changed/limited. Overall, the employees provided good service, and the ship was clean and fairly up-to-date. The food was tasty, but often at less than desired temperature (cold). There were at least two nights of terrible ship rocking, as I believe it battled stormy weather. I did enjoy spending time with my friends, but wish the experience was as we had planned it: Better! I don’t believe my next trip will be on Norwegian.
jmrivera’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Star price drops
250,000+ people have entered their email

Cabin Review

Inside
Cabin IC
The stateroom Stewart was great! We had 3 beds, and the top bed was a bit tuff: A bit uncomfortable. Space was tight but fair.
Deck 12 Inside Cabins, Suite Cabins

Port & Shore Excursion Reviews