My husband and I have traveled on several cruise ships and we went on our first Norwegian Cruise last week (The breakaway). We were looking forward to our vacation but ended up very disappointed.

From the first day we experienced terrible customer service. The bartenders we so unfriendly at several of the bars we had visited that we decided to just not go. One of the gentleman even made a rude comment to us on the last day when my husband ordered a soda.

We tried to make a reservation for a comedy show on our first day on the ship, only to be told they were already all booked. How disappointing! Read more