Norwegian Star Review

NCL ruined my honeymoon

Review for the Mediterranean Cruise on Norwegian Star
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a123n
First Time Cruiser • Age 30s

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Additional details

Sail Date: Nov 2019
Cabin: Family Balcony

When we arrived on board it was complete chaos, I was shocked. There was a lineup wrapping around the main level of the ship interfering with the passages to the gangway, due to all the number of complaints.

People were yelling, crying, and were utterly miserable. No smiles or laughter to be seen or heard from both staff and guests.

When approaching the Customer Service desk the staff would act as if they had no idea in the world why people were upset, "can you tell me what your issue is?" How much time do you have NCL?!?!?!?!?

Cabin Review

Family Balcony

Room was spacious for two people.

American and European outlets.

Pivioting TV, desk, coffee maker, mini bar

Shower with clothing line

Queen bed was two singles pushed together.

6 Helpful Votes
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