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I would have given a 5 rating if not for the following reasons: 1. Error in billing and very difficult to get help post-sailing 2. We missed a key show because of lack of information on reservation 3. Information on the app are sometimes different from the daily newsletter or the Compass. The app is difficult to use in the first place Other than the above, the good news: 1. Excellent programs 2. Fantastic crew at the American Icon and Music Hall 3. Staff were generally friendly and passionate about their jobs 4. Ship was squeaky clean and well maintained 5. Gym was impressively equipped and had a awesome view 6. Solarium is an interesting concept but probably a tad too warm for Southeast Asia weather 7. Food is generally above average 8. Checking in and out was a breeze 9. Kids club was well equipped and staffed Overall a great ship for families

Excellent ship and onboard service

Quantum of the Seas Cruise Review by essoon

1 person found this helpful
Trip Details
  • Sail Date: November 2019
  • Destination: Asia
  • Cabin Type: Ocean View Balcony
I would have given a 5 rating if not for the following reasons:

1. Error in billing and very difficult to get help post-sailing

2. We missed a key show because of lack of information on reservation

3. Information on the app are sometimes different from the daily newsletter or the Compass. The app is difficult to use in the first place

Other than the above, the good news:

1. Excellent programs

2. Fantastic crew at the American Icon and Music Hall

3. Staff were generally friendly and passionate about their jobs

4. Ship was squeaky clean and well maintained

5. Gym was impressively equipped and had a awesome view

6. Solarium is an interesting concept but probably a tad too warm for Southeast Asia weather

7. Food is generally above average

8. Checking in and out was a breeze

9. Kids club was well equipped and staffed

Overall a great ship for families
essoon’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 3 to 6
Ages 7 to 9
Service
Onboard Experience
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