We wanted to try MSC Yacht Club and booked a 4 night cruise to the Bahamas. This cruise was a disaster and we will NEVER sail with MSC again. In their promotion video and info MSC promises you an unforgettable experience in luxury and exclusivity. Our experience was totally different !!!
Embarkation : the VIP lounge was a joke , not enough seating for all the passengers and the snacks we were offered were some old pastries from breakfast. A butler took us in groups of 15 to the ship. Meanwhile other passengers were stopped to let us through, that made us feel very uncomfortable.
Stateroom : our Yacht stateroom was fantastic and very spacious. We loved the color scheme and decoration. Our "double bed" were two single beds put together !!!! Once we arrived in our stateroom we were told by our butler that MSC had changed the itinerary , without previous notice. Instead of going to the Bahamas and their private island , MSC abducted us to Cozumel and we had to spend two days at sea. Not the cruise we booked and certainly not the cruise we wanted to do.
Dining: food and service was mediocre . But don't expect to get a decent coffee ! Luckily we had a Nespresso coffee machine in our stateroom so we took our own coffee to the restaurant.
Entertainment : we loved the Cirque du Soleil at Sea show "Viaggio". The entertainment in the Top Sail Lounge was ok, as long as the male pianist didn't start to sing. Even I can't do worse !!!
We were very happy to leave the ship and made our decision : NEVER AGAIN MSC.
Our cabin was very spacious and we loved the color scheme.