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Azamara Quest Review

4.5 / 5.0
Editor Rating
707 reviews
84 Awards

Azamara-A New Standard of Service

Review for Azamara Quest to the Eastern Mediterranean
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divecar
First Time Cruiser • Age 70s

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Sail Date: Apr 2010
Cabin:

Although we have been on over 30 cruises of 1 week or more, we did not know what to expect with Azamara. They had just changed to Azamara Club Cruises offering included gratuties, wine with lunch and supper, included soft drinks, bottled water, shuttle service for ports, etc.

CHECK IN was fast, smooth and easy. Staff were on hand to ensure all went well and signage was good. We arrived too early as usual but someone was on hand to receive our check in luggage and a ships officer offered to store our carry-on board bags so we could browse and shop until check-in time. I'm sure it helps that the ship is under 700 passengers but the effort was clearly to benefit the arriving guests. We were assured we would receive our bags at the room shortly after being allowed to check in. we checked in on time and were greeted by the Ships Officers and handed a glass of champagne.

The rooms were not to be ready until 1300 as is standard but the buffet was open, a bag check was available with the notice, you didn't to pick the bags up as they would be delivered to the room as soon as they were ready. They were. Our checked bags arrived within an hour of check in.

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